Lead Data Analyst

4 days ago


Phoenix, Arizona, United States Fragomen Full time
About the Role:

Fragomen, a leading immigration services provider, is seeking an experienced Data Analysis professional to join our team as a Lead Data Analyst. The role requires technical leadership experience and skillful client relationship management with both internal and external clients.

The Business Data Analysis team works closely with both the business and external clients to understand and deliver reporting needs. Fragomen's legal services business generates massive amounts of data, and you'll interact with clients on detailed business requirements and reporting specifications.

Key Responsibilities:
  • Provide reporting support to attorneys, paralegals, and clients on immigration petitions and applications
  • Lead and supervise a team of data analysts, mentoring and guiding them to achieve excellence
  • Assist in the development, implementation, monitoring, and maintenance of client benchmark reports
  • Review benchmark report data, ensuring accuracy and completeness
  • Communicate regularly with team supervisors on reporting requirements and data integrity
  • Customize and create reports using Business Objects/Web Intelligence (WEBI)
  • Deliver excellent data visualization using technologies such as Tableau
  • Be passionate about data storytelling and leveraging data insights to drive business decisions
Requirements:
  • Bachelor's degree in Business, Data Science, Information Technology, Computer Science, or a related field
  • Minimum 5 years of experience in business analysis or data analytics
  • 1 year or more of technical leadership experience
  • Advanced experience working in MS Excel, including filters, conditional formatting, pivot tables, and formulas
  • Dashboarding and data visualization experience, preferably in Tableau
  • Experience providing reporting support in a professional office environment using SAP Business Objects/Web Intelligence (WEBI)
  • Strong client service skills and ability to work with non-technical audiences
  • Excellent attention to detail and organizational skills
  • Critical thinking and problem-solving abilities
Benefits:

Fragomen offers a comprehensive benefits package, including:

  • 22 PTO days + Federal holidays
  • Medical, Dental, and Vision plans + FSA & HSA Plans
  • 401K plan with company matching

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