Salesforce Data Analyst

5 days ago


Phoenix, Arizona, United States Sloane Staffing Full time
Job Title: Salesforce Data Analyst

Sloane Staffing is seeking a highly skilled Salesforce Data Analyst to join our team. As a key member of our organization, you will be responsible for managing customer and prospect data in Salesforce, ensuring data quality and integrity, and collaborating with IT and other departments to integrate customer master data across different systems and platforms.

Key Responsibilities:
  • Assess the current state of customer and prospect databases and develop a one-time cleanup process and ongoing process to avoid duplicates.
  • Define data quality standards and data governance principles to maintain a high level of data integrity and avoid duplicates.
  • In partnership with IT, define customer master data governance policies, including data ownership, access controls, and ensuring compliance.
  • Collaborate with IT and other departments to integrate customer master data across different systems and platforms.
  • Assist in the migration of customer data during system upgrades, implementations, or data consolidation projects.
  • Collaborate with marketing, commercial, and pricing teams to define and implement customer segmentation strategies based on customer and prospect master data.
  • Identify opportunities for process improvement and optimization related to customer master data management.
Requirements:
  • Bachelor's degree in computer science, business, marketing, finance, economics, or a related field.
  • 5+ years of progressive experience managing customer and prospect data in Salesforce or other comparable CRM.
  • Experience defining data quality standards and data governance principles to maintain a high level of data integrity and avoid duplicates.
  • High level of proficiency using Excel, SQL, and other query tools to extract and transform data.
  • Fluency using Tableau and other similar visualization tools to produce reports.
  • Excellent communication and presentation skills.


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