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Client Service Representative

2 months ago

Tulsa, Oklahoma, United States Nelson Mazda Tulsa Full time
About the Role

Nelson Mazda Tulsa is revolutionizing the car-buying experience. We believe our guests deserve a seamless, enjoyable, and efficient process.

As a Client Advisor, you will be the foundation of our guest experience, providing a positive and engaging interaction from the moment our guests arrive or contact us.

We are seeking a detail-oriented, high-energy, and teachable individual who is committed to outstanding guest service. Our Client Advisors enjoy a four-day workweek and a starting salary of $60,000 per year, plus opportunities for bonuses.

Key Responsibilities
  • Operate various technology platforms to interact with guests
  • Provide exceptional conversational experiences through phone calls
  • Schedule appointments and assist guests throughout the buying journey
  • Present warranty and protection products
  • Facilitate exciting test drive experiences
  • Stay knowledgeable about the manufacturer's car line
  • Engage in continual guest follow-up and interaction
  • Deliver a positive guest experience that redefines the car industry
Requirements
  • 4-year college degree preferred
  • Excellent communication and phone skills
  • Extroverted personality with a goal-driven attitude
  • Teachable and willing to learn and grow
  • Professional, enthusiastic, and friendly attitude
  • Organized, multi-tasked, and self-motivated with excellent time-management skills
  • Extremely proficient in internet and computer skills
  • High standard of integrity, honesty, and capability
  • Ability to pass pre-employment tests, including background checks, drug tests, and a valid driver's license
What We Offer
  • Competitive salary of $60,000 per year, plus opportunities for bonuses
  • Excellent benefits package, including medical, dental, vision, and flex spending options
  • Competitive 401(k) plan with company matching contributions
  • Paid training
Equal Opportunity Employer

Nelson Mazda Tulsa is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.