Service Leader

2 days ago


Towanda, Kansas, United States Chipotle Full time

Job Summary

The Service Leader is a key member of the restaurant team, responsible for ensuring a positive customer experience by maintaining a clean, organized, and efficient service environment. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities

  • Customer Experience
    • Ensure that all customers receive a high-quality dining experience, with prompt and friendly service.
    • Address customer complaints and concerns in a professional and courteous manner.
  • Restaurant Operations
    • Oversee the preparation and presentation of food, ensuring that all dishes meet Chipotle's high standards.
    • Monitor and maintain a clean and organized kitchen and dining area, adhering to health and safety regulations.
  • Team Management
    • Lead and motivate a team of restaurant staff, providing guidance and support to ensure that they are equipped to deliver excellent customer service.
    • Conduct regular performance reviews and provide constructive feedback to team members.
  • Administrative Tasks
    • Assist with administrative tasks, such as scheduling, inventory management, and cash handling.
    • Maintain accurate records and reports, as required.

Requirements

  • Education and Experience
    • High school diploma or equivalent required.
    • Previous experience in a restaurant or food service environment, preferably in a leadership role.
  • Skills and Abilities
    • Strong leadership and communication skills.
    • Ability to work effectively in a fast-paced environment.
    • Knowledge of food safety and health regulations.
    • Basic math skills and accuracy with cash handling.

What We Offer

Chipotle Mexican Grill is a dynamic and growing company that offers a competitive salary and benefits package, as well as opportunities for professional growth and development.


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