Customer Service Manager

5 days ago


Albany, Oregon, United States Jim Kuhlman - State Farm Agent Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our team as an Office Manager. In this role, you will be responsible for establishing strong relationships with our customers, providing prompt and accurate service, and using your knowledge of insurance options to educate them on their choices.

Responsibilities
  • Customer Service: Respond to customer inquiries, provide information on insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Relationship Building: Establish and maintain strong relationships with our customers to ensure their needs are met and exceeded.
  • Office Operations: Oversee the day-to-day operations of the office, ensuring it is well-maintained and equipped to meet customer needs.


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