Customer Experience Manager

5 days ago


Albany, Oregon, United States JCK Restaurants Inc Full time

Becoming a Restaurant Team Leader at JCK Restaurants Inc means being part of a dynamic team that prioritizes guest satisfaction. You will have the opportunity to develop your leadership skills and grow with our company.

About Us

We're proud to be a family-owned business with multiple locations across Oregon and Washington. Our goal is to provide an exceptional dining experience for our guests, making every visit enjoyable.

We believe in fostering a fun and supportive work environment, perfect for those just starting their career. Our experienced staff will guide you through training to ensure your success.

  • We serve our guests, communities, franchisees, and each other.
  • We strive to be the top QSR quality leader in every market we operate in, constantly innovating and improving.
A Place to Call Home

This role isn't just about working; it's about being part of a close-knit family. When you join Carl's Jr., you become part of our extended family.

Enjoy coming to work and building strong relationships in our team-oriented atmosphere. As a Restaurant Team Leader, you'll play a key role in setting high standards of customer service and creating a positive first impression.

Day in the Life of a Restaurant Team Leader

As the face of our business, you will significantly contribute to our daily success.

Welcome guests into our welcoming atmosphere; your friendly and attentive service will keep them returning day after day.

  • As a Restaurant Team Leader, you must be able to perform all Crew position duties, train and supervise Crew Members.
  • Plan, organize, and implement daily operational routines and activities, monitor staffing levels and labor costs, and open/close as needed.
  • Enforce and maintain Quality, Service, and Cleanliness standards, ensuring customers receive service beyond expectations.
Benefits

Eligible for scholarships up to $10,000.

Free lunch and food discounts.

Flexible Scheduling to fit your needs.

Competitive Pay ($17/hour).

A comprehensive Management Training Program.

Medical and dental insurance available for those who qualify.

Employee Assistance Program for all employees from day one.

401k Contributions - Up to 4% Match.

Earn Paid Time Off (PTO).

Increased salaries, now starting at $17/hr.

Referral Bonus Program, up to $250 per referral.

Requirements
  • Must be 18 years of age or older.
  • Obtain a food handler's permit within 30 days of starting.
  • Possess basic math skills.
  • Ability to lift up to 50 pounds.


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