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Assistant Director of Operations

1 month ago

San Francisco, California, United States On Lok Full time
Job Title: Assistant Director of Operations

Job Summary:

On Lok Day Services is seeking an experienced leader to oversee the day-to-day management of our 30th Street Senior Center, San Francisco's largest multipurpose senior center. The Assistant Director of Operations will be responsible for managing the center's programs, including nutrition, health promotion, case management, and more, ensuring they meet the diverse needs of over 6,000 seniors annually.

Key Responsibilities:

  • Manage day-to-day operations of the Senior Center program.
  • Assess needs and ensure program objectives are met.
  • Develop, implement, and evaluate center/department goals, aligned with both the OLDS goals and the On Lok goals and strategy.
  • Manage escalated senior relations issues through a combination of listening skills, diagnosis, problem-solving, mediation, negotiation, and conflict resolution.
  • Responsible for personnel and senior participants' safety and compliance.

Requirements:

  • Master's Degree in Social Work, Dietetics, Recreational Therapy, Gerontology, or a related field.
  • 2-4 years of experience in supervisory experience.
  • Excellent verbal and written communication skills are required.
  • Strong organizational skills; analytic and program development; and multi-tasking skills.
  • Excellent computer skills are required.
  • Bilingual in Spanish/English required.

Preferred Qualifications:

  • 1-2 years of experience in supervising managers.
  • Experience working with seniors preferred.
  • Food service experience is helpful/bonus.

Benefits:

  • Medical, Dental, and Vision coverage
  • Retirement Savings Plan 403(b) and Term Life/AD&D Insurance
  • Flexible Spending Account, Commuter Checks, MLA scholarships, Employee Assistance Program (EAP)
  • Pet Insurance and additional discounts
  • Holidays (10 per year), vacation time, sick leave, and long-term disability insurance

On Lok is an equal-opportunity employer committed to a diverse and inclusive workforce.