Assistant Director of Operations for Senior Services
2 weeks ago
On Lok Day Services is seeking an experienced leader to oversee the day-to-day management of our 30th Street Senior Center, San Francisco's largest multipurpose senior center. The Assistant Director of Operations will be responsible for managing program operations, leading a dedicated team, and driving strategic goals to ensure the center meets the diverse needs of over 6,000 seniors annually.
Key Responsibilities:
- Manage day-to-day operations of the Senior Center program.
- Assess needs and ensure program objectives are met.
- Develop, implement, and evaluate center/department goals, aligned with both the OLDS goals and the On Lok goals and strategy.
- Manage escalated senior relations issues through a combination of listening skills, diagnosis, problem-solving, mediation, negotiation, and conflict resolution.
- Responsible for personnel and senior participants' safety and compliance.
Requirements:
- Master's Degree in Social Work, Dietetics, Recreational Therapy, Gerontology, or a related field.
- 2-4 years of experience in supervisory experience.
- Excellent verbal and written communication skills are required.
- Strong organizational skills; analytic and program development; and multi-tasking skills.
- Excellent computer skills are required.
- Bilingual in Spanish/English required.
Preferred Qualifications:
- 1-2 years of experience in supervising managers.
- Experience working with seniors preferred.
- Food service experience is helpful/bonus.
Benefits:
- Medical, Dental, and Vision coverage
- Retirement Savings Plan 403(b) and Term Life/AD&D Insurance
- Flexible Spending Account, Commuter Checks, MLA scholarships, Employee Assistance Program (EAP)
- Pet Insurance and additional discounts
- Holidays (10 per year), vacation time, sick leave, and long-term disability insurance
On Lok is an equal-opportunity employer committed to a diverse and inclusive workforce. All applicants will receive consideration for employment without regard to sex (including pregnancy), race, religion, color, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, disability, medical condition, genetic information, marital status, age, military or veteran status, or any other legally protected status.
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