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Billing and Collections Coordinator

2 months ago

Morrisville, North Carolina, United States Carolina Restoration Services of North Carolina Inc Full time

Employment Type: Full-time Non-exempt
Hours: 8:00am-5:00pm Monday - Friday (hours may vary)

Benefits: Comprehensive benefits package including:

  • Health, Vision, Dental insurance
  • Retirement plan with company match
  • Paid time-off
  • Paid holidays

The Accounts Receivable Specialist plays a vital role in generating invoices for services provided by various internal departments. This position involves engaging with clients, processing payments, preparing bank deposits, accurately posting invoices and transactions, reconciling statements, and generating financial reports. Exceptional customer service and meticulous record-keeping are essential. This is a full-time in-person position.

The ideal candidate should possess prior experience in high-volume accounts receivable invoicing, a solid grasp of accounting principles, and proficiency in QuickBooks and Microsoft Excel. Demonstrating a high degree of accuracy, attention to detail, initiative, professionalism, and excellent customer service skills is crucial.

Key Responsibilities:

  • Represent Carolina Restoration Services' Purpose and Core Values with professionalism
  • Manage high volume invoicing - Create precise customer invoices and enter them into QuickBooks & sync with DASH
  • Distribute invoices to customers via mail and email
  • Conduct in-person meetings with customers for check endorsement using a company vehicle
  • Process a high volume of customer payments, including credit cards, ACH transactions, and paper checks
  • Accurately post transactions in QuickBooks, DASH, and other electronic databases
  • Prepare bank deposits
  • Perform post office and bank deposit runs using a company vehicle
  • Reconcile accounts receivable ledger reports to ensure all payments are accounted for and properly posted
  • Communicate professionally, answer inquiries, and disseminate information to customers and coworkers, as well as insurance agents/adjusters
  • Assist with collections as needed, which includes reaching out to customers via phone calls, emails, and direct mail according to established procedures
  • Perform various other accounting tasks as required

Physical Demands:

Sedentary - Work is primarily performed sitting for 6-8 hours per day with exposure to electrical office equipment. Occasionally exerting up to 10lbs of force and may involve brief periods of walking or standing.

  • Fingering - Engaging in tasks such as picking, pinching, typing, or otherwise working primarily with fingers.
  • Repetitive Motion - Involves substantial movements of the wrists, hands, and/or fingers.
  • Talking - Communicating ideas effectively through spoken words.
  • Hearing - Receiving detailed information through oral communication at normal speaking levels.
  • Listening - Understanding information and ideas received through spoken and written words.
  • Vision - Close visual acuity for activities such as preparing and analyzing data, transcribing, and extensive reading.

Work Environment:

Work is conducted in an office setting with minimal exposure to adverse environmental conditions, though some duties may occasionally require work outside the typical office environment.

Job Qualifications:

  • 2+ years of prior accounting/bookkeeping experience required
  • 2+ years of high volume accounts receivable invoicing experience required
  • Proficient in Microsoft Excel, Word, and Outlook required
  • 2+ years of QuickBooks Desktop experience required
  • Experience with DASH, Microsoft D365, and Power BI software is a PLUS
  • High degree of accuracy, attention to detail, discretion, and confidentiality
  • Strong analytical, math, problem-solving, and decision-making skills
  • Effective organizational and time management skills in a high-volume environment
  • Flexibility to adapt to changing tasks and priorities
  • Excellent communication skills with diverse individuals
  • Professional appearance and demeanor

All employees must pass a pre-employment drug screen, background screening, and reference check.
All employees must have a valid driver's license and a clean driving record.
Equal Opportunity Workplace.



Compensation details: 0 Yearly Salary

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