Client Relationship Consultant

1 week ago


Altoona, Iowa, United States U.S. Bank Full time
Job Description

At U.S. Bank, we're committed to helping our customers and businesses succeed. As a Client Relationship Consultant, you'll play a key role in building strong relationships with our clients, providing them with expert guidance and support to achieve their financial goals.

Key Responsibilities
  • Build and maintain relationships with clients through proactive outreach and follow-up
  • Assess and attend to clients' banking needs, providing personalized solutions and recommendations
  • Develop and maintain a thorough knowledge of consumer and business banking products and services, including digital offerings
  • Provide exceptional customer service, ensuring a consistent and optimal client experience
  • Collaborate with branch team members and partners to deliver seamless service to clients
Requirements
  • High school diploma or equivalent
  • Typically 4-5 years of job-related, retail banking experience or a combination of experience and commensurate training
  • Proven ability to build and foster relationships with clients
  • Strong communication and interpersonal skills
  • Thorough knowledge of applicable bank and branch policies, procedures, and support systems
Benefits

As a U.S. Bank employee, you'll enjoy a comprehensive benefits package, including healthcare, retirement plans, paid time off, and more. We're committed to supporting your overall well-being and helping you achieve your career goals.



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