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Customer Service Ambassador
2 months ago
Job Summary:
As a Customer Service Representative at Family Dollar, you will be responsible for delivering exceptional customer experiences and contributing to the success of our retail team.
Key Responsibilities:
- Provide top-notch customer service, ensuring a positive and welcoming experience for all customers.
- Greet customers and assist them in selecting merchandise, offering personalized recommendations and solutions.
- Process cash register transactions accurately and efficiently, handling customer inquiries and resolving any issues that may arise.
- Collaborate with the store team to maintain a clean and organized store environment, adhering to company standards and procedures.
- Stay up-to-date on product knowledge and promotions, making recommendations to customers and driving sales growth.
Requirements:
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Ability to work in a fast-paced retail environment, handling multiple tasks and priorities with ease.
- Basic math skills and accuracy with handling cash and operating a point-of-sale system.
- Ability to stand for long periods, lift up to 25 pounds, and move freely throughout the store.
