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Chrysler Jeep Dodge Ram Service Advisor/Service Writer

1 month ago

Auburn, Maine, United States Lee Auto Mall Full time
Service Advisor/Service Writer Job Description

Lee Auto Mall is seeking a skilled Service Advisor/Service Writer to join our Chrysler Jeep Dodge Ram service department. As a Service Advisor/Service Writer, you will serve as the liaison between customers and technicians, ensuring that customers' needs are understood and met.

Key Responsibilities:

  • Develop estimates for service work and present them to customers in a professional manner
  • Work with systems and programs to ensure great data retention and customer communication
  • Administer manufacturer and aftermarket warranties for qualifying vehicle repairs
  • Keep customers informed of service and parts specials, completion times, and service expenses

What We Offer:

  • Above-average pay
  • Career-oriented environment with opportunities for growth and advancement
  • Monday-Friday schedule, 7AM-5PM
  • Monthly contests and bonuses
  • Great benefits, including choice of medical plans, dental insurance, vision insurance, 401(k) with company match, paid holidays and vacation, short-term and long-term disability insurance, life insurance, flexible spending account, paid education and ongoing training, and generous employee discounts on vehicle purchases, parts, and service

At Lee Auto Mall, we pride ourselves on our happy, hard-working network of people, creating a great place to work. If you want to put your talent and drive to work for one of Maine's most thriving companies, we would love to meet you.