Warehouse Operations Manager
6 days ago
Job Summary:
The Warehouse Operations Manager is responsible for overseeing warehouse operations as directed by management. This role requires a self-starter who can coach employees and provide work assignments to operational support roles.
Key Responsibilities:
- Provide daily assignments to Warehouse Associates, Forklift Operators, and operations support staff.
- Coach and provide on-the-job training to forklift operators and other warehouse employees.
- Conduct audits of policies and procedures in the warehouse and trailers.
- Assist with scheduling and planning tasks and assignments for all warehouse staff.
- Contribute to process improvement.
- Ability to operate and lead a shift as needed.
- Coordinate and collaborate with the Warehouse Trainer to certify employee skill sets.
- Assist in conflict resolution and foster a positive employee relations climate.
Qualifications and Requirements:
- Satisfies all Senior Forklift Operator job qualifications.
- At least three years of related work experience.
- Exemplifies operational excellence in all Forklift Operator responsibilities and functions.
- Extensive knowledge of CJ Logistics warehouse practices, policies, and procedures.
- Ability to teach and coach operational procedures to new hires and current employees.
- Strong interpersonal communication skills required.
- Ability to delegate and hand out work assignments.
Skills Required for Certification:
- All Warehouse skills and positions knowledge.
- Guided Warehouse Operations Training up to 40 hours.
- Guided Leadership Training up to 16 hours.
- Basic Employment Law Training.
- Hands-on Training for Facilitators.
- Work distribution and labor management training.
- Leadership Communications.
- Workplace Culture.
- Leadership Safety Training.
- Employee Relations and Conflict Resolution.
- First Responder Training (if applicable).
Work Environment:
This job operates in a warehouse environment.
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