Senior Director IT, Construction Technology Products Leader

4 weeks ago

Étreux, Hauts-de-France, United States Suffolk Construction Full time

Job Summary:

Suffolk Construction is seeking a highly skilled and experienced IT leader to oversee the development, optimization, and operation of our construction and field technology platform and product ecosystems. This role will work closely with functional leaders across Design, Business Development, Pursuits, Preconstruction, National Operations, and within Information and Technology to ensure that platform strategy and delivery align with the company's strategic goals, creating maximum value for Suffolk.

Key Responsibilities:

  • Collaborate with cross-functional teams to create, maintain, and deliver a detailed construction and field technology ecosystem roadmap, ensuring alignment with the company's strategic goals.
  • Continuously monitor, evaluate, and partner to optimize the lifecycle of technology that enables the end-to-end construction lifecycle.
  • Collaborate with stakeholders and users to gather and prioritize technical and functional requirements for technology products.
  • Ensure the creation and maintenance of comprehensive technical documentation, including system architecture.
  • Shepherd the change management process through the EA and change governance processes.
  • Partner with the Enterprise Engineering team to ensure seamless integration of tools and platforms into existing IT ecosystems.
  • Manage technical and strategic relationships with vendors, overseeing the implementation of updates, customizations, and integrations.
  • Lead with a digital user experience focus to ensure technology products meet user needs and provide a superior user experience.
  • Partner using agile SDLC to ensure high-quality feature delivery that aligns with business priorities.
  • Establish and enforce data governance policies to ensure data quality, security, and compliance.
  • Implement and manage tools to track performance and availability, proactively addressing issues before they impact people.
  • Ensure that technology products meet the highest security standards, including data protection, access control, and compliance with regulations.
  • Lead testing efforts, including automated testing, to ensure technology products are reliable, scalable, and free of critical errors.
  • Oversee incident management processes, ensuring rapid response and resolution of escalated technical issues.
  • Regularly update stakeholders on the status of products and delivery, including development progress, roadmaps, and issue resolution.
  • Drive innovation by researching and implementing emerging technologies that enhance the functionality and efficiency.
  • Identify and manage technical debt, balancing the need for new features while maintaining a stable, thoughtfully architected, and maintainable codebase.
  • Ensure that all technical initiatives deliver measurable business outcomes aligned with the company's strategic goals.

Professional Attributes:

  • Proven experience as a hands-on, people-first leader able to develop and motivate a high-performing, collaborative team.
  • Deep technical knowledge of design, construction, and project delivery technologies, specifically including Procore and Autodesk.
  • Familiar with agile development processes, including sprint planning, backlog management, and user story development.
  • Proven ability to manage the full product lifecycle from concept to deployment, with a focus on technical excellence.
  • Experience in integrating complex systems and ensuring data flows seamlessly between platforms.
  • Ability to clearly communicate technical concepts to both technical and non-technical stakeholders.
  • Demonstrated excellence managing vendor commercial relationships strategically throughout the procurement lifecycle.
  • Strong understanding of digital employee experience principles and how they apply to the development and deployment of construction technology products.
  • Proficiency in managing data quality, governance, and security within related technology products.
  • Advanced problem-solving skills with the ability to troubleshoot and resolve complex technical issues.
  • Expertise in implementing information security and privacy best practices.
  • Passion for exploring and implementing new technologies and disruptive innovation that enhance product capabilities and user experience.
  • Strong ability to work closely with cross-functional teams, including IT engineers, business technology resources, and executive sponsors.
  • Expertise in identifying and mitigating technical risks in product development and deployment.
  • Ability to analyze data and system performance to drive continuous improvement Commitment to staying current with the latest developments in construction and design technology, IT, product management, and emerging technologies.

Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or related field (Master's preferred).
  • Proven record of accomplishment successfully managing complex IT projects in the construction industry.
  • 12+ years of experience in IT, with at least 5 years in a leadership role.
  • Extensive experience with Procore, Autodesk, and other construction-related platforms.
  • Strong knowledge of Agile methodologies, data governance, and IT security.

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