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Senior Indexing and Quality Control Specialist

2 months ago

Parma, Ohio, United States Ricoh USA, Inc. Full time
About the Role

We are seeking a highly skilled and experienced Field Representative II to join our team at Ricoh USA, Inc. as an Indexing and Quality Control Specialist. In this role, you will be responsible for overseeing a team of indexers, ensuring the quality of indexed documents, and providing guidance and support to team members.

Key Responsibilities
  • Team Leadership: Lead a team of indexers, providing guidance, support, and training to ensure they meet quality and productivity standards.
  • Quality Control: Conduct regular quality checks to ensure accuracy and consistency in indexed documents.
  • Process Improvement: Identify areas for process improvement and implement changes to increase efficiency and productivity.
  • Communication: Communicate effectively with team members, management, and clients to ensure seamless collaboration and issue resolution.
  • Training and Development: Develop and deliver training programs to enhance the skills and knowledge of team members.
Requirements
  • Education: High school diploma or equivalent required; degree in a related field preferred.
  • Experience: 2+ years of experience in indexing, quality control, or a related field.
  • Skills: Excellent communication and leadership skills; ability to work in a team environment; strong attention to detail and organizational skills.
What We Offer
  • Competitive Salary: We offer a competitive salary and benefits package.
  • Opportunities for Growth: We provide opportunities for professional growth and development.
  • Collaborative Environment: We foster a collaborative and inclusive work environment.