Technical Specialist

6 days ago


Manhasset, New York, United States Apple Full time
About the Role

We are seeking a highly skilled and customer-focused Technical Specialist to join our team at Apple. As a Technical Specialist, you will play a critical role in providing exceptional support to our customers, helping them to get the most out of their Apple products.

Key Responsibilities
  • Assess customer support needs and provide solutions or refer them to other team members
  • Develop strong, positive relationships with customers through personalized support and training
  • Stay up-to-date with the latest Apple products and technologies to provide expert advice and support
  • Work collaboratively with the store team to foster a culture of inclusion and diversity
Requirements
  • Ability to thrive in a fast-paced environment with a focus on customer satisfaction
  • Excellent communication and problem-solving skills
  • Flexibility to rotate through different technical specialties and skill sets
  • Ability to work effectively in a team environment
What We Offer

As a Technical Specialist at Apple, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

In addition, you will have access to a range of benefits, including comprehensive medical and dental coverage, retirement benefits, and a range of discounted products and free services. You will also have the opportunity to become an Apple shareholder through our discretionary employee stock programs.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional support, we encourage you to apply for this exciting opportunity.


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