Branch Manager

4 weeks ago


Clara City, Minnesota, United States Wells Fargo Full time
About this role:

Wells Fargo is seeking a Senior Branch Network Management Trainee to join the Consumer, Small and Business Banking division. This is an interim non-exempt position until the trainee has received certification of program completion and been placed into a branch. Successful completion of the Branch Manager Readiness program is a pre-requisite to transition into a non-exempt Associate Branch Manager (ABM) or exempt Branch Manager (BM) role.

Key responsibilities:
  • Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business.
  • Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives.
  • Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience.
  • Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience.
  • Mentor and guide talent development of direct reports and assist in hiring talent.
  • This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction.
Requirements:
  • 4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
  • 2+ years of leadership experience.
Desired qualifications:
  • Management experience including hiring, coaching, and developing direct reports.
  • Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success.
  • Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives.
  • Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment.
  • Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business.
  • Experience building and maintaining effective relationships with customers, internal partners and within the community.
  • Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers.
  • Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking.
  • Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management and loss prevention.
  • Ability to interact with integrity and professionalism with customers and employees.
  • Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting, or military experience working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting.
Job expectations:
  • Ability to work a schedule that may include most Saturdays.
  • Ability to travel in assigned geography up to 50% of the time during the first 6 months, depending on location.
  • This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date.
  • This position is not eligible for Visa sponsorship.

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