Quality Assurance Specialist II

17 hours ago


Arden Hills, Minnesota, United States IntriCon Full time
Job Summary

The Quality Support Specialist II plays a crucial role in ensuring the quality of products manufactured by IntriCon meets customer expectations and is delivered in a timely manner. This position requires strong attention to detail, excellent communication skills, and the ability to work collaboratively with the Operations team.

Key Responsibilities
  • Inspect incoming materials, in-process, and finished products to ensure they conform to engineering technical data and blueprints or specifications.
  • Initiate Non-Conformance Material Reports (NCMR) when discrepancies are identified.
  • Audit processes to ensure compliance with policies and procedures governing specifications, safety, and preventive maintenance.
  • Complete documentation of Quality Assurance to ensure quality records meet Quality Management System (QMS) requirements.
  • Review in-process inspection data (SPC) to identify trends and notify engineers of significant shifts.
  • Train production personnel on workmanship standards, inspection, and/or test techniques, and Statistical Process Control (SPC).
Requirements
  • High school or equivalent education preferred.
  • Minimum of one year of inspection experience or two years of experience with applicable product lines, preferred.
  • Experience using measuring devices and reading blueprints/drawings required.
  • Skills: use of optical comparator, micrometer, dial indicators, microscope, calipers, toolscope, and assorted test fixtures; ability to execute programs on smartscope desirable; cross-functional interface and cooperation to advance total quality objectives; working knowledge of Statistical Process Control and good math aptitude; knowledge of Manufacturing software, Spreadsheet software, and Word Processing software.
Physical Requirements

The employee is regularly required to use hands to finger, handle, or feel; frequently required to stand, walk, sit, and talk or hear; occasionally required to reach with hands and arms; frequently lift and/or move up to 25 pounds; required to have close visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer terminal, extensive reading, visual inspection involving small defects, small parts, and/or operations of machines, including inspection, using measurement devices, and/or assembly or fabrication parts at distances close to the eyes.



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