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Food and Beverage Server

2 months ago

Roanoke, Virginia, United States Hotel Resource Full time

Job Summary:

We are seeking a highly motivated and customer-focused Restaurant Server to join our team at Hotel Roanoke & Conference Center. As a Server, you will be the face of our restaurant and responsible for delivering exceptional customer experiences.

Key Responsibilities:

  • Prepare the restaurant pre-shift for service, ensuring a clean and welcoming environment for guests.
  • Greet guests as they arrive and guide them through their culinary journey, presenting menus and serving food and beverages.
  • Be accurate in order taking, confirming special requests, and ensuring timely and accurate bill presentation.
  • Work collaboratively with other restaurant servers and kitchen/bar staff to deliver seamless service.
  • Assist guests with concerns, guiding them to a resolution that leaves them satisfied.

Requirements:

  • 2-4 years of food service experience.
  • Knowledge of wine, beer, cocktails, and spirits.
  • Excellent communication skills and a passion for creating exceptional experiences for all guests.

What We Offer:

  • A dynamic and inclusive work environment.
  • Opportunities for growth and development.
  • A competitive compensation package.

About Us:

Hotel Roanoke & Conference Center is a world-class property that values diversity, positive service attitude, and determination to succeed. We are committed to creating an inclusive environment for all employees and strive to capture moments when we can provide memorable, personalized service to our guests, coworkers, and communities.