Server - Stillwater's Team Member

1 week ago


Roanoke, Virginia, United States Pyramid Global Hospitality Full time

Job Summary

We are seeking a skilled Server to join our team at Pyramid Global Hospitality. As a Server, you will be responsible for providing exceptional customer service to our guests in a fast-paced food service environment.

Key Responsibilities

  • Assist in preparing the dining area for service, ensuring a clean and welcoming atmosphere for our guests.
  • Clear tables after guests' departure, maintaining a high level of cleanliness and organization.
  • Prepare and set tables in preparation for guests, adhering to our high standards of presentation and quality.
  • Practice effective service communication skills, ensuring a Four Diamond Service experience for our guests.
  • Operate and understand the Micros System, accurately processing guest checks and maintaining a high level of accuracy.
  • Carry out the policies and procedures of Pyramid Global Hospitality, maintaining a professional and teamwork-oriented atmosphere.
  • Follow safety procedures to ensure a safe working environment, adhering to all relevant laws and regulations.
  • Maintain uniform and grooming standards, as outlined in our employee handbook and departmental training.
  • Ensure knowledge and practice of Stonewall and state liquor guidelines and laws.
  • Be knowledgeable of all services with the hotel, including Hostess, Dining Room Assistant, and In-Room Dining functions.
  • Ensure a clean, safe, and orderly work area, adhering to our high standards of sanitation and quality.
  • Attend meetings as required, providing assistance in other job classifications as determined necessary by your immediate supervisor.

Requirements

  • Restaurant service experience preferred.
  • Must be both guest and team oriented, with a strong focus on customer service and teamwork.
  • Well organized and able to work in a fast-paced environment.

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