Veterinary Client Experience Specialist
4 weeks ago
We are seeking a highly skilled and compassionate Client Care Coordinator to join our team at Pieper Veterinary in Middletown, CT. As a key member of our Internal Medicine department, you will play a vital role in providing exceptional client service and ensuring a seamless experience for our patients and their owners.
Key Responsibilities- Provide concierge-level service to clients and referring veterinarians, ensuring clear and accurate communication throughout the patient's stay and after discharge.
- Serve as a liaison between clients and the medical team, advocating for clients' needs and ensuring timely and efficient communication.
- Manage front desk operations, ensuring a quick and efficient flow of communication between incoming calls and client inquiries.
- A supportive and inclusive work environment with opportunities for career growth and development.
- A competitive salary range of $16.50 - $24.00 per hour, dependent on experience and education.
- A comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan with a strong employer match.
- Up to 75% employee pet care discount and an annual uniform allowance.
- A commitment to continuing education and professional development, with numerous in-house CE opportunities and an annual symposium.
Pieper Veterinary is a dynamic and compassionate organization dedicated to providing exceptional care to our patients and their owners. We pride ourselves on our supportive culture, social events, and team-building activities. If you are passionate about delivering outstanding client service and are looking for a rewarding career opportunity, we encourage you to apply.
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