Veterinary Support Specialist

4 weeks ago


Middletown, Connecticut, United States Pieper Veterinary Full time

Pieper Veterinary in Middletown, CT is seeking a detail-oriented and compassionate Client Care Coordinator to support our Internal Medicine department. The client experience starts at the front desk, so we need a team that shares our goal of making the pets and people in our community healthier and happier.

About You:

We believe that veterinary medicine is a team sport, and our ideal candidate is someone who feels the same. Effective communication is key in our industry, and we are looking for people who navigate both client and interpersonal communication with skill and ease.

We are seeking a Client Care Coordinator to provide exceptional service between the client or the referring veterinarian, and the Pieper Memorial team from the moment of first contact with the hospital, throughout the patient's stay, and after discharge. The CCC serves as an advocate for and liaison between the client and the medical team(s), to ensure clear, accurate information is relayed and delays are minimized.

Key Responsibilities:

  • Provide exceptional client service and support
  • Communicate effectively with clients, veterinarians, and medical staff
  • Coordinate patient care and ensure smooth transitions
  • Serve as a department point person for the front desk

What We Offer:

  • Career Advancement Opportunities
  • Commitment to Continuing Education
  • Environment of Belonging
  • Competitive Pay and Benefits
  • Supportive Culture with Social Events and Team Building

Anticipated Schedule:

This is a full-time, first-shift role. Some weekends and holidays may be required.

Pay:

$24.00/hour dependent on experience and education



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