Client Service Associate

2 months ago


Cincinnati, Ohio, United States Oxford Financial Group, Ltd Full time
Job Title: Client Service Associate

A Client Service Associate plays a vital role in delivering exceptional client service as a dedicated member of our client service team. This position requires a commitment to client service through timely, confidential responses, exceptional work ethic, and a positive attitude.

Key Responsibilities:
  • Client contact and relationship management
  • Preparation and review of client-focused presentation materials
  • Troubleshooting client issues and directing efforts to conclusion
  • Coordination of obtaining required information for support teams
  • Preparation and updates of Financial Statements for clients
  • Preparation of paperwork for account opening, money movement, or other account administration related items
  • Initiation of Investment Policy Statement (IPS) process
  • Administrative tasks, internal meetings, and training sessions
Qualifications:
  • College degree in a related field or equivalent experience
  • 3+ years financial services operational experience
  • Computer proficiency in Microsoft Outlook and Word, with excellent Excel skills
  • Strong analytical skills, attention to detail, and ability to interpret/analyze data
  • Professional demeanor, respect for confidential matters, and excellent written and verbal communication skills
  • Ability to work independently and in a team environment
  • Strong work ethic, positive attitude, and ability to multitask
Working Conditions:
  • Limited travel as business needs necessitate
  • Long periods of sitting, utilizing a computer
  • Working onsite daily


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