Retail Management Lead

2 weeks ago


Las Vegas, Nevada, United States Compass Group Careers Full time
Job Overview

Position Title: Retail Operations Manager

Salary Range: $60,000 - $75,000

At Compass Group Careers, we believe that diverse perspectives enhance our workplace. We are dedicated to fostering an environment of equal opportunity and fair treatment, where every individual can thrive and be their authentic selves.

About Compass Group:
As a leader in the hospitality sector, Compass Group is renowned for redefining the experience in sports and entertainment. Our accolades include recognition as one of the top innovative companies in sports and as a premier employer for diversity. Our extensive portfolio encompasses award-winning dining establishments, iconic venues, and high-profile events.

Role Summary

In the capacity of Retail Operations Manager, you will collaborate closely with the Director of Retail to uphold our commitment to excellence in all retail operations, human resources, and financial management. Your primary focus will be on implementing operational standards and enhancing customer experiences.

Key Responsibilities
  • Partner with the Director of Retail and Store Managers to recruit, train, and develop a retail team that exemplifies outstanding customer service.
  • Demonstrate expertise in executing core operational principles.
  • Leverage strong experience in managing retail sales teams, ensuring a culture focused on service excellence and visual merchandising.
  • Exhibit exceptional leadership, organizational, and communication skills, with a keen attention to detail and innovative problem-solving abilities.
  • Oversee merchandise planning, buying, and inventory management, aligning with sales trends and managing product assortment.
  • Ensure operational accountability by monitoring financial performance and preparing necessary reports.
  • Facilitate training programs focused on customer service and loss prevention.
  • Manage the physical inventory process, ensuring accuracy and compliance with internal controls.
  • Oversee the receiving and distribution of merchandise, ensuring proper inventory management.
  • Maintain safety, security, and sanitation standards throughout operations.
  • Review staffing schedules to meet labor budget targets.
  • Encourage a collaborative work environment to maximize team productivity and morale.
  • Exhibit a positive attitude and accountability towards team responsibilities.
  • Perform additional duties as assigned.
Preferred Qualifications
  • Minimum of 3 years of experience in retail or sales environments.
  • Ability to work extended hours as needed.
  • Flexibility to work various shifts, including nights and weekends.
  • Physical capability to perform tasks that include lifting, bending, and extensive standing.

Join Our Team:
At Compass Group, we consider our team as family, and we are committed to supporting our members with comprehensive benefits, including medical, dental, vision, and retirement plans.

Compass Group is an equal opportunity employer.



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