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Client Relations Specialist
2 months ago
Client Services Representative | Competitive Salary | Onsite | 4 Day Work Week
This Jobot Consulting position is hosted by: Kaylee Pauley
Salary:
$50,000 - $55,000 per year
About Us:
We are looking for a motivated and enthusiastic Client Services Representative to join our consulting team in the healthcare sector.
This position is ideal for someone who is dedicated to enhancing patient experiences and has a strong commitment to client satisfaction.
The successful candidate will possess a solid background in customer service, a comprehensive understanding of the healthcare industry, and proficiency in both English and Spanish.
Your skills and knowledge will be vital in helping us maintain our high standards of service and advance our goal of improving healthcare outcomes.
Why Join Our Team?
4 Day Work Week Schedule
Comprehensive Medical, Dental, and Vision Insurance
401K with Employer Match
Generous Paid Time Off
Holidays Off
and more
Job Responsibilities:
As a Client Services Representative, your primary responsibility will be to deliver exceptional service to our diverse clientele.
Your key responsibilities will include:
- Acting as the main point of contact for clients, addressing their inquiries, and resolving any challenges they may face.
- Collaborating with our consulting team to devise strategies for enhancing client services and patient care.
- Analyzing client feedback to pinpoint areas for improvement and creating actionable plans to address these concerns.
- Effectively communicating with clients in both English and Spanish, ensuring they fully comprehend the services we offer and their benefits.
- Staying informed about the latest trends in the healthcare industry and utilizing this knowledge to provide informed guidance to our clients.
- Offering training and support to team members, helping them improve their customer service skills and deepen their understanding of the healthcare sector.
Qualifications:
To excel in this role, you will need:
- A minimum of 2 years of experience in a customer service position, ideally within the healthcare sector.
- Fluency in both English and Spanish, with strong written and verbal communication skills in both languages.
- A thorough understanding of the healthcare industry, with the ability to stay current with the latest developments and trends.
- Excellent problem-solving abilities, with the capacity to think critically and find effective solutions to client challenges.
- Strong interpersonal skills, with the ability to build lasting relationships with clients and work collaboratively within a team.
- A degree in a relevant field, such as healthcare administration or customer service, is preferred but not mandatory.
If you are passionate about healthcare, excel in customer service, and can communicate effectively in both English and Spanish, we would be excited to hear from you.
