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IT Infrastructure Manager

2 months ago

Alpharetta, Georgia, United States Quantum Ventures Full time

We are seeking a highly skilled IT Infrastructure Manager to join our team at Quantum Ventures. As a key member of our technical operations team, you will be responsible for designing, implementing, and maintaining our on-premise and SaaS applications.

Key Responsibilities
  • Application Optimization: Identify and implement solutions to optimize and automate the installation of on-premise applications, ensuring seamless integration with our existing infrastructure.
  • Documentation and Support: Create and maintain operational documents, troubleshooting guides, and maintenance procedures to ensure efficient issue resolution and knowledge sharing.
  • Issue Escalation: Escalate application issues to external service providers, ensuring timely resolution and minimizing downtime.
  • Infrastructure Management: Manage and maintain our IT infrastructure, including virtualization with VMware, to ensure optimal performance and scalability.
  • IT Planning and Design: Participate in planning and designing new IT requirements, ensuring alignment with business objectives and technical feasibility.
  • Troubleshooting and Support: Provide preventive and reactive troubleshooting, ensuring prompt resolution of technical issues and minimizing their impact on business operations.
Requirements
  • Education and Experience: Completed university degree in a technical field or equivalent qualification, with relevant professional experience as a System Administrator.
  • Technical Skills: Excellent knowledge of virtualization environments, Linux and Windows operating systems, and agile working methods.
  • Communication and Teamwork: Strong written communication skills for complex technical matters, team spirit, and service-oriented thinking and acting.
  • Language Skills: Good communication skills in English and German.