Information Coordinator

2 days ago


Aurora, Colorado, United States UCHealth Full time
Job Summary:

UCHealth is seeking a skilled Information Operator to join our team. As a key member of our central switchboard, you will be responsible for answering and routing incoming calls, providing general information and customer service assistance, and maintaining desk directories and reference materials.

Key Responsibilities:

• Receive and relay internal and external calls, providing accurate and timely information to callers.

• Maintain up-to-date desk directories, on-call lists, and reference guides to ensure efficient communication and information sharing.

• Operate the beeper and paging system to contact hospital personnel and code teams, and provide radio support for security and facilities.

• Communicate codes, alerts, drills, and other announcements according to established policies and protocols, including disaster management plans.

• Monitor security cameras and provide critical support during emergency situations.

Requirements:

• Strong communication and customer service skills, with the ability to work effectively in a fast-paced environment.

• Ability to think critically and make sound judgments, with minimal supervision.

• Proficiency in using technology, including phone systems and software applications.

What We Offer:

• Competitive salary and benefits package, including medical, dental, and vision coverage, retirement plans, and paid time off.

• Opportunities for professional growth and development, including tuition reimbursement and continuing education programs.

• A dynamic and supportive work environment, with a focus on teamwork and collaboration.

How to Apply:

UCHealth is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional patient care.

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