Deputy General Manager Operations

We are seeking a highly skilled and experienced Deputy General Manager Operations to join our team at Beaufort-Jasper Water & Sewer Authority. The successful candidate will be responsible for planning, managing, and directing the operations and maintenance of our surface water intake and conveyance system, water treatment plant, well systems, water transmission, water distribution, wastewater collection and conveyance system, wastewater treatment, biosolids disposal, and wastewater disposal facilities.

1. Manage the operations of the water supply and treatment systems to consistently produce high-quality drinking water at a competitive cost to meet the needs of our expanding service area.
2. Oversee the management of the maintenance and repair of all BJWSA facilities and equipment, including administrative facilities, water plants, well systems, water storage facilities, water pump stations, water transmission and distribution piping and valves, as well as wastewater collection pumps and piping, wastewater treatment plants, biosolid processing, disposal systems, and treated wastewater effluent disposal systems.
3. Develop and oversee the Authority's short and long-range capital improvements program to ensure that the necessary facilities, water, and wastewater are in place to cost-effectively support the current and projected needs of the service area in accordance with BJWSA's Strategic Plan.
4. Direct the management, design, approval, and construction of water and wastewater service connections and main extensions for residential and commercial customers.
5. Work closely and collaboratively with all BJWSA stakeholders.
6. Lead and promote a culture of innovation, flexibility, and quality.
7. Perform various managerial duties and responsibilities, including coaching, delegation of work to subordinates, maintaining standards through the effective coordination of activities, allocating personnel, resolving employee problems, selecting new employees, providing recommendations, and, at times, approval of transfers, promotions, disciplinary actions, discharges, and salary increases.
8. Ensure all water and wastewater facilities and systems are operated in accordance with local, state, and federal regulations.
9. Administer and oversee all NPDES and ND wastewater permits issued to the Authority and required modifications.
10. Develop, review, and approve various agreements and contracts, such as irrigation, development, construction, engineering, land purchase, materials purchase, etc.
11. Provide technical assistance in the planning, development, and engineering of all Authority projects; coordinate and oversee all Authority-initiated engineering and construction projects from the planning/design phase through construction.
12. Serve as a technical advisor to the General Manager and develop strategies for project implementation as required.
13. Prepare information for and attend various meetings with engineers, consultants, developers, regulatory agencies, various political entities, contractors, community groups, etc.
14. Review and approve plant and process facilities engineering design plans and specifications to ensure proper design, good construction practice consistent with Authority construction guidelines, and ease of operation and maintenance.
15. Review and approve engineering design plans and specifications for projects being developed by others for eventual Authority ownership to ensure proper design, good construction practices consistent with Authority construction guidelines, and ease of operation and maintenance.
16. Act as the Professional Engineer of record for BJWSA's Delegated Review Program for water and wastewater system permitting.
17. Provide technical guidance for the planning, development, design, and construction of all water and wastewater facilities constructed by Authority personnel or private contractors.
18. Assist with the development of the mapping programs and monitor the progress of the mapping system.
19. Receive, review, prepare, and process various reports and documents, including capital project pay requests, water production reports, plant performance reports, budget reports, financial reports, construction progress reports, water sales versus production information, etc.
20. Serve as a strong advocate for our customers and lead the organization with a mission-critical evaluation of all decisions and how they can positively impact the customer.
21. Work collaboratively with the Customer Service Department in resolving billing, metering, and system capability questions, customer requests, and complaints.
22. Perform other duties as required within the scope of responsibility.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: Requires a Bachelor's Degree in environmental, civil, or mechanical engineering, environmental science, biology, ecology, chemistry, or a related area with a minimum of 10 years' experience in engineering, water/wastewater utility management, or any combination of education and experience. Prefer a master's degree in fields of study referenced. Must possess a solid understanding of water, wastewater operations, and maintenance operations.

CERTIFICATES, LICENSES, REGISTRATIONS: Must be a licensed Professional Engineer with the ability to obtain South Carolina registration through comity within one year. Must possess a valid driver's license.

Data Conception: Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.

Interpersonal Communications: Requires the ability of speaking and/or signaling people to convey or exchange information. Includes giving assignments and/or directions to subordinates and receiving assignments and/or directions from a supervisor.

Language Ability: Requires the ability to read a variety of codes, regulations, policy, and procedure manuals, maps, construction drawings, work orders, etc. Requires the ability to prepare routine reports, performance appraisals, records, etc. with proper format, punctuation, spelling, and grammar, using all parts of speech. Requires the ability to speak with and before others with clarity, voice control, and confidence.

Intelligence: Requires the ability to apply principles of rational systems to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; to interpret a variety of instructions furnished in written, oral, diagrammatic, or schedule form. Requires the ability to apply influence systems in managing a team; to learn and understand relatively complex principles and techniques; to make independent judgments in the absence of supervision; to acquire knowledge of topics related to primary occupation. Must have the ability to comprehend and interpret received information.

Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow and give verbal and written instructions; to counsel and teach employees. Must be able to communicate effectively and efficiently with persons from a variety of educational backgrounds using technical terminology as required.

Numerical Aptitude: Requires the ability to utilize complex mathematical formulas; add and subtract totals; multiply and divide; determine percentages and decimals; and determine time and weight.

Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width, shape, and visually read various information.

Motor Coordination: Requires the ability to coordinate hands and eyes using office machinery; to operate motor vehicles.

Manual Dexterity: Requires the ability to handle a variety of items, keyboards, office equipment, control knobs, buttons, switches, catches, tools, etc. Must have moderate levels of eye/hand/foot coordination.

Color Discrimination: Requires the ability to differentiate colors and shades of color.

Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing in uncomfortable physical conditions and under stress when confronted with emergency situations or tight deadlines. The worker may be subject to danger or risk to a slight degree and to tension as a regular, consistent part of the job.

Physical Communications: Requires the ability to talk and/or hear: (talking: expressing or exchanging ideas by means of spoken words; hearing: perceiving nature of sounds by ear).