Customer Service Representative

3 days ago


Plymouth, Massachusetts, United States Sitel Full time
Unlock Your Potential with Sitel

At Sitel, we're passionate about delivering exceptional customer experiences that drive business growth. As a Customer Service Advisor, you'll play a vital role in helping us achieve this goal.

Key Responsibilities:

  • Provide top-notch customer service to our clients, resolving issues and exceeding expectations
  • Work collaboratively with our team to drive service quality and efficiency
  • Participate in ongoing training and development to enhance your skills and knowledge
  • Contribute to process improvements and suggest innovative solutions to enhance customer satisfaction

About the Role:

This is a fantastic opportunity to join a dynamic team and make a real impact on our customers' lives. As a Customer Service Advisor, you'll have the chance to work with a range of clients, including Virgin Media and Waitrose and John Lewis.

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A collaborative and supportive team environment
  • The chance to work with a range of clients and make a real impact on their customers' lives

Requirements:

  • Previous customer service experience, preferably in a call center environment
  • Excellent communication and problem-solving skills
  • A passion for delivering exceptional customer experiences
  • A willingness to learn and adapt to new situations

Why Sitel?

We're a global company with a local touch, powered by incredible people who share our passion for delivering exceptional customer experiences. We celebrate differences and want you to be yourself. Join us and discover a world of opportunities



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