Customer Service Representative
3 days ago
At Sitel, we're passionate about delivering exceptional customer experiences that drive business growth. As a Customer Service Advisor, you'll play a vital role in helping us achieve this goal.
Key Responsibilities:
- Provide top-notch customer service to our clients, resolving issues and exceeding expectations
- Work collaboratively with our team to drive service quality and efficiency
- Participate in ongoing training and development to enhance your skills and knowledge
- Contribute to process improvements and suggest innovative solutions to enhance customer satisfaction
About the Role:
This is a fantastic opportunity to join a dynamic team and make a real impact on our customers' lives. As a Customer Service Advisor, you'll have the chance to work with a range of clients, including Virgin Media and Waitrose and John Lewis.
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A collaborative and supportive team environment
- The chance to work with a range of clients and make a real impact on their customers' lives
Requirements:
- Previous customer service experience, preferably in a call center environment
- Excellent communication and problem-solving skills
- A passion for delivering exceptional customer experiences
- A willingness to learn and adapt to new situations
Why Sitel?
We're a global company with a local touch, powered by incredible people who share our passion for delivering exceptional customer experiences. We celebrate differences and want you to be yourself. Join us and discover a world of opportunities
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