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PC Technician I

2 months ago

Cheyenne, Wyoming, United States Memorial Hospital of Laramie County Full time
Job Summary

We are seeking a highly skilled PC Technician I to join our team at Cheyenne Regional Medical Center. As a PC Technician I, you will be responsible for providing front-line support and security to end-users and VDI systems, while maintaining incident queues and response times in accordance with CRMC service level agreements.

Key Responsibilities
  • Provide technical assistance to end-users and troubleshoot hardware and software issues
  • Maintain and repair computer systems, hardware, and peripherals
  • Perform upgrades to installed software systems
  • Assist with imaging, cleanup, setup, and teardown of IT equipment
  • Communicate effectively with customers and provide a high level of service
Requirements
  • High school diploma or equivalent
  • Understanding of networks, software implementation, and regulatory requirements
  • Competence in installing and configuring desktop software applications
  • Ability to troubleshoot software issues and hardware problems
Preferred Qualifications
  • Major industry certification (A+, Microsoft, Cisco, etc.)
  • Healthcare experience
About Us

Cheyenne Regional Medical Center is a leading healthcare provider in southeastern Wyoming, western Nebraska, and northern Colorado. We pride ourselves on patient and employee experience, living our core values of Integrity, Caring, Compassion, Respect, Service, Teamwork, and Excellence to inspire great health.