HVAC Service Controls Engineer I

4 weeks ago

Cheyenne, Wyoming, United States Johnson Controls Full time
Build Your Future with Johnson Controls

As a global leader in smart, healthy, and sustainable buildings, Johnson Controls is committed to reimagining the performance of buildings to serve people, places, and the planet. We're seeking a highly skilled HVAC Service Controls Engineer I to join our team and contribute to our mission.

Key Responsibilities:
  • Conduct preventive maintenance, repair, installation, and commissioning of HVAC systems, including detailed troubleshooting and system upgrades.
  • Provide exceptional customer service through direct, on-site interaction and ensure high levels of customer satisfaction.
  • Mentor and train control technicians, service technicians, and mechanical technicians on building automation activities.
  • Complete required project and service documentation, including commissioning reports and as-built drawings.
  • Diagnose and repair complex control system malfunctions, requiring extensive knowledge of electronic or digital controls systems and ability to test and write modifications in multiple languages of systems software.
  • Consult with customers through data gathered and site assessments, providing field proposals for retrofits, upgrades, and enhancements to existing equipment.
  • Assist sales by providing technical recommendations for sales leads and managing assigned work to meet professional and efficient execution of time and customer satisfaction.
  • Interface with branch manager, service manager, service project manager, or subcontractors on projects to coordinate activities as required in an ethical and professional manner.
  • Provide sketches of field changes and discrepancies for engineering corrections and drawings, and may assist with job layouts and bid proposals.
  • Communicate with customers upon arrival and before leaving the work site, ensuring high levels of customer satisfaction and promoting the sale of add-on work.
  • Adhere to all Johnson Controls and customer safety standards, providing safety leadership and instruction to all controls technicians in the branch.
  • Train customers in control systems operations, delivering manuals and documentation as required, and providing mentorship for certification of Controls Technicians and Service Technicians on complex building automation systems.
  • Compile job documentation, including certificate of completion, customer training form, training certificates, and punch lists, and conduct extensive self-study to improve and maintain technical proficiency in company's product lines.
Requirements:
  • Vocational school graduate or an Associate's degree in electronics, mechanical systems, computer technology, air conditioning, or a similar field.
  • Five to seven years of increasingly responsible experience in installing and servicing electronic control and HVAC equipment.
  • Ability to coordinate the work of others on multiple job sites, effective interpersonal skills to represent the company to customers and other outside contacts in an ethical and professional manner.
  • Possesses the ability to explain technical information to technical and non-technical people, and must have experience in writing as well as demonstrated understanding of computer programs and software applications as related to the HVAC Industry.
  • Demonstrated knowledge of the construction or HVAC industry, control theory, automatic temperature controls, building automation systems, and other building subsystems.
  • Demonstrated experience in the integration of low-voltage building sub-systems using various industry protocols, and demonstrated advanced computer skills required, and computer-related drafting tools.

This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at https://www.johnsoncontrols.com/careers.

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