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Veterinary Team Supervisor

2 months ago

Aventura, Florida, United States Banfield Full time
Position Overview

The Veterinary Team Supervisor plays a crucial role in enhancing client and pet experiences within the veterinary practice. This position requires a strong commitment to providing exceptional service and support to both clients and team members.

Key Responsibilities
  • Client Engagement: Foster an environment that prioritizes outstanding client service, ensuring all team members follow suit. Educate clients on wellness plans, preventive care, and hospital services.
  • Team Leadership: Assist the Practice Manager and Chief of Staff in guiding the team to optimize productivity and profitability.
  • Operational Support: Step in as a Client Services Coordinator or Veterinary Assistant as needed, ensuring seamless operations.
  • Quality Assurance: Supervise daily activities to maintain high standards of medical care and client service.
  • Team Development: Support the growth and efficiency of the team, creating a positive work environment that encourages engagement and high performance.
  • Compliance: Ensure adherence to all practice policies and procedures, including dress and grooming standards.
  • Scheduling: Help manage associate schedules to meet client needs effectively.
Qualifications
  • Must be at least 18 years old.
  • Minimum of two years of experience in a veterinary hospital setting.
Benefits

Banfield offers a comprehensive benefits package, including 401(k), paid time off, and wellness plans for pets. Medical, vision, and dental insurance are also available based on eligibility.