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Pharmacy Customer Service Trainee
2 months ago
We are seeking a dedicated Pharmacy Customer Service Trainee to enhance our customer support operations. This role is integral to ensuring that our pharmacy clients receive exceptional service and support.
Key Responsibilities:
As a Pharmacy Customer Service Trainee, you will:
1. Engage directly with pharmacy clients through various communication channels, primarily focusing on inbound calls.
2. Utilize problem-solving skills to identify and implement effective solutions for customer inquiries.
3. Strive to exceed customer expectations by providing thoughtful and proactive service.
Qualifications:
To be successful in this role, candidates should possess:
- A minimum of 90 days in their current position.
- A clean disciplinary record with no corrective actions in the past 90 days.
- Experience in a customer-centric environment for 1-2 years.
- Strong communication abilities and critical thinking skills.
- Flexibility to adapt to varying schedules and work overtime as necessary.
- A commitment to commuting for all scheduled shifts.
Why Choose Us?
At Chewy, we value diversity and encourage our team members to bring their unique perspectives to the table. We are committed to fostering an inclusive environment where everyone can thrive.
Growth and Development:
We offer ongoing training and resources to support your professional growth. You will have the opportunity to develop your skills and advance your career within our organization.
Compensation and Benefits:
We provide competitive wages, comprehensive medical and dental insurance, a 401k plan, and additional perks to ensure our team members are well taken care of.
