Housekeeping Associate

6 days ago


Marion, Indiana, United States Relais & Châteaux Full time
Job Summary

We are seeking a highly skilled and detail-oriented Housekeeping Associate to join our team at Relais & Châteaux. As a Housekeeping Associate, you will be responsible for ensuring the cleanliness and presentation of our guest rooms and common areas.

Key Responsibilities
  • Room Preparation: Prepare guest rooms for check-in by stripping and making beds, cleaning bathrooms, vacuuming, dusting, and restocking amenities.
  • Turn-overs: Prepare rooms for check-in by replenishing provisions, sanitizing bathrooms and fixtures, and resetting fireplaces as needed.
  • Common Areas Maintenance: Ensure the cleanliness and presentation of all common areas, including public spaces and corridors.
  • Laundering: Gather and haul laundry and linens to the laundry building, load machines, fold and store, and deliver guest laundry.
  • Closet Restocking: Inventory and restock amenities and linens as necessary in all housekeeping closets within accommodations.
  • Department Workspace Maintenance: Clean and maintain laundry building, bathrooms, break rooms, and office areas.
  • Vehicle Usage: Operate vehicle with diligent care and ensure vehicle has supplies, linens, refuse, and anything else cleaned out at end of shift.
Requirements
  • Positive Attitude: Demonstrate a positive and proactive attitude, with a commitment to delivering exceptional service standards.
  • Independence: Work independently with minimal supervision, with good follow-through and completion of tasks.
  • Team Orientation: Demonstrate a strong team orientation, with the ability to work collaboratively with colleagues and staff from other departments.
  • Communication Skills: Possess excellent communication skills, with the ability to clearly and regularly communicate with others.
  • Attention to Detail: Demonstrate a high level of attention to detail, with a focus on delivering exceptional service standards.
  • Safety Awareness: Demonstrate a strong awareness of safety practices and risks, with a commitment to maintaining a safe working environment.
  • Professional Presentation: Present oneself in a professional and guest-service manner, with a focus on delivering exceptional service standards.
  • Decision-Making Skills: Possess good decision-making skills, with the ability to exercise sound judgment and make appropriate decisions based on job knowledge and company goals.
  • Flexibility: Demonstrate flexibility in work schedule, with the ability to adapt to changing demands and business activity.
  • Reliability: Demonstrate good punctuality and reliability in attendance, with a commitment to maintaining a high level of attendance.
Working Conditions
  • Weather Conditions: Come and go in all weather conditions outside, to transport self, laundry, and cleaning supplies from room to room/cottage to cottage.
  • Lifting and Carrying: Regularly lift and carry 10 to 15 pounds, with occasional lifting of 30 to 40 pounds.
  • Physical Demands: Constant walking, bending, reaching, moving around, and pushing/carrying equipment, with frequent reaching, bending, and stooping.
  • Work Environment: Work is conducted on feet for the entire shift.


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