Restaurant Operations Manager

2 months ago


Durham, North Carolina, United States Taco Bell Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant General Manager to lead our team and drive business success. As a Restaurant General Manager, you will be responsible for executing all restaurant administrative duties, providing leadership, and ensuring the restaurant operates efficiently and effectively.

Key Responsibilities
  • Leadership and Management
    • Recruit, interview, and hire team members
    • Conduct performance appraisals and take disciplinary action when necessary
    • Motivate and train team members to achieve business objectives
  • Operations and Administration
    • Control day-to-day operations, including scheduling labor, ordering food and supplies, and developing the restaurant team
    • Ensure compliance with OSHA, local health and safety codes, and company safety and security policies
    • Manage profit and loss, including cash control, inventory management, and labor management
  • Customer Service and Quality
    • Ensure 100% customer satisfaction through effective service delivery and quality food
    • Monitor and improve customer satisfaction through regular feedback and surveys
  • Marketing and Sales
    • Develop and execute local marketing programs to drive sales and revenue growth
    • Collaborate with the marketing team to develop and implement marketing strategies
  • Financial Management
    • Manage restaurant finances, including budgeting, forecasting, and financial reporting
    • Ensure accurate and timely financial reporting to senior management
Requirements
  • Education and Experience
    • College or university degree preferred, but relevant experience will be considered
    • Supervisory experience in a food service or retail environment, including profit and loss responsibility
  • Skills and Qualifications
    • Strong leadership and management skills
    • Excellent communication and interpersonal skills
    • Ability to motivate and train team members
    • Basic business math and accounting skills
    • Strong analytical and decision-making skills
What We Offer
  • Competitive Compensation and Benefits
    • Performance bonus pay
    • Dental, vision, and health insurance
    • Free meals during shifts
    • Paid time off
    • STD, LTD, and life insurance
    • Scholarships and educational reimbursement
    • Retail discounts through brand perks programs
    • 401K with company match
    • Employee assistance program
  • Opportunities for Growth and Development
    • Opportunities for advancement within the company
    • Training and development programs to enhance skills and knowledge


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