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Restaurant Operations Manager

1 month ago

Durham, North Carolina, United States Grub Durham Full time
Job Title: Shift Supervisor at Grub Durham

Grub Durham is seeking a skilled Shift Supervisor to oversee all restaurant operations, ensuring a seamless dining experience for our guests.

Key Responsibilities:
  • Delegate tasks to restaurant staff and supervise their performance
  • Maintain a fully-stocked inventory and order food supplies as needed
  • Manage dining reservations and ensure timely seating
  • Arrange for shift coverage and assist with employee scheduling
  • Help staff resolve on-the-job challenges and provide guidance
  • Track daily costs and revenues, balancing the cash register at the end of each shift
  • Coordinate with suppliers and ensure timely delivery of food products
  • Ensure client satisfaction and handle complaints professionally
  • Open or close the restaurant, as needed, and inform the next Shift Supervisor of pending tasks
  • Report maintenance and training needs to management
Requirements:
  • Proven experience as a Shift Supervisor or relevant role in a restaurant
  • Good knowledge of restaurant operations, including managing reservations and payments
  • Availability to work different shifts, including weekends
  • Basic knowledge of bookkeeping procedures
  • A customer service approach with the ability to manage complaints professionally
  • Excellent organizational skills and team management abilities
  • BS in Restaurant Management, Business Administration, or similar field, and relevant years of experience
About Grub Durham:

Grub Durham is a premier spot for eclectic comfort cuisine, offering a welcoming and energetic environment for guests. We cater to a wide range of customers, including students, colleagues, and families, and offer a wide selection of handmade, creative food perfect for meat-eaters and vegetarians alike.

We are proud to be a part of the Durham community and dedicated to offering high-quality, affordable food complemented by quick, friendly service.