Cleanliness and Guest Experience Manager

7 days ago


Le Pontet, Provence-Alpes-Côte d'Azur, United States Snowpine Lodge Full time
About the Role

Snowpine Lodge is seeking a highly organized and detail-oriented Housekeeping Manager to oversee the daily operations of our housekeeping department. As a key member of our team, you will be responsible for ensuring the highest standards of cleanliness and exceptional guest experiences.

Key Responsibilities
  • Room Management: Communicate with housekeeping staff on rooms to be cleaned and special requests.
  • Quality Control: Inspect Guestrooms and public areas to ensure they meet our high standards.
  • Departmental Communication: Communicate with appropriate departments on statuses and guest requests.
  • Guest Satisfaction: Follow up on guest complaints and requests to ensure their needs are met.
  • Team Development: Assist in training, coaching, and development of team members to enhance their skills and performance.
Requirements
  • Effective Communication: Ability to communicate effectively with the public and other team members.
  • Housekeeping Experience: 2 years prior housekeeping experience.
  • Language Skills: Read, write, and speak English fluently. The ability to communicate in Spanish is helpful.
  • Business Acumen: Knowledge of scheduling, productivity, and basic math skills.
About Snowpine Lodge

Snowpine Lodge is a luxurious mountain resort nestled in the picturesque Alta Ski Area of Utah. We offer a range of employment opportunities, from guest services to culinary and recreation, providing a diverse and rewarding career path. Our lodge is committed to creating a warm and welcoming work culture that values teamwork, professionalism, and outstanding guest experiences.

About Davidson Hospitality Group

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining, and entertainment venues across the US. We offer a unique entrepreneurial management style and owners mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company.

Benefits
  • Medical Coverage: Three tiers of medical coverage.
  • Dental and Vision: Dental and vision coverage.
  • Telemedicine: 24/7 teledoc service.
  • Pet Insurance: Pet insurance.
  • Hotel Discounts: Hotel discounts.
  • Tuition Reimbursement: Tuition reimbursement.
  • Paid Time Off: Paid time off (vacation, sick, bereavement, and holidays).
  • 401K Match: 401K match.


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