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Account Relationship Manager

4 weeks ago

Cheyenne, Wyoming, United States VISIONARY COMMUNICATIONS LLC Full time
Job Description
  • Serves Existing Customers: Provide account changes, move services, upgrades payments, etc.
  • Build Personal Relationships: Focus on building relationships with customers to enhance retention.
  • Separate Phone Queue: Work in a dedicated queue exclusively for existing customers.
  • Prioritized Goals: Include upgrades/upsells and add-on services such as VoIP sales and managed router sales.

The successful candidate will make outbound calls to current customers to sell upgrades and add-on services, generating additional revenue.