Automotive Service Representative

3 weeks ago


Sauk Rapids, Minnesota, United States Motor Works Auto (Sauk Rapids) Full time

About the Role

Motor Works Auto in Sauk Rapids, MN is seeking a skilled Automotive Service Representative to join our team. As an Automotive Service Representative, you will be responsible for meeting with customers to determine their vehicle repair needs, monitoring the progress of each car, and updating customers frequently.

You will oversee technicians working on vehicles, tracking their time management, efficiency, parts ordering, and job completion times. Your excellent customer service skills will shine through in all interactions, building strong customer relationships and rapport.

Some of your key responsibilities will include increasing profitability through sales, participating in quality control, and documenting standard operating procedures. You will maintain a professional image, orderliness, and great customer service, ensuring a positive experience for our customers.

Requirements

  • 1+ year of experience in automotive service advising
  • Service advisor, customer satisfaction, and quality control skills
  • Ability to work a flexible schedule

What We Offer

We provide a competitive wage, amazing benefits, including 100% company-paid medical, dental, and vision insurance, as well as a 401(k) with match, paid vacation, and one of the most competitive pay plans in the area.

Our team is family-friendly, filled with skilled professionals, and a supportive management team. We offer great benefits and opportunities for advancement, making us a great place to grow your career.

Why Work with Us

We are a full-service automobile company that fixes all makes and models. Founded in 2004, we started in St. Augusta as Augusta Motor Works and have since expanded to multiple locations throughout Minnesota.

We provide our customers with the highest level of service, and our primary goal is to ensure their satisfaction. We are always looking for great people to join our team and provide an excellent workspace by making sure our operations are always organized and efficient.



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