Business Development Manager
7 days ago
We are seeking a detail-oriented Account Manager to join our exceptional team in our Long Island office. As an Account Manager, you will be responsible for providing a high-quality experience for our customers, driving loyalty and revenue. The ideal candidate must be a critical thinker who is organized and can multi-task, one who can work independently, yet also be collaborative. A good sense of humor is definitely a bonus.
About the Role:This position involves building and maintaining strong client relationships to become a trusted advisor. You will deliver the existing customer service plan to ensure customer and company revenue growth. Persuasive communication of company retail best practices (Critical Success Factors - CSFs) is required so that clients adopt, implement, and continue to embrace them throughout their lifetime.
You will contact clients after field team visits to offer support, complete follow-up actions, and close the feedback loop. Continuously researching industry trends, soliciting customer feedback, and sharing insights with the leadership team is crucial. You will manage the new owner of the existing process and the reactivation process. Ensuring that all interactions and data are recorded in CRM is essential.
You will travel within a territory to work one-on-one with clients to help grow their business, share insights, and learn from client interactions. Reviewing client performance and identifying opportunities for growth is key. Assisting outside field teams on customer requests and working with customers to resolve equipment issues are additional responsibilities.
Requirements:- A good understanding of customer relationship management (CRM)
- Excellent communication and interpersonal skills
- Ability to work independently and collaboratively as part of a team
- Detailed-oriented with strong organizational skills
- Knowledge of sales principles and strategies
Estimated Salary: $60,000 - $80,000 per year
Benefits:
- Competitive salary
- Paid Time Off Plan and Paid Holidays
- Medical, Dental & Vision Insurance
- Company-paid Long Term Disability Insurance
- 401(k) Plan
About Us:
Goodwin Recruiting is a full-service recruiting agency founded in hospitality. We take pride in providing highly personalized services tailored to each candidate and client we work with. Our core values of dedication to diversity and inclusion, commitment to excellence, and passion for innovation drive everything we do.
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