Customer Service Banking Associate

2 months ago

Zanesville, Ohio, United States Peoples Bank Full time

Shape Your Career with Us:

Are you considering a career change or looking to start your professional journey with a reputable organization that values its employees? You’ve come to the right place. Join us in our mission to become the premier community bank in the nation. Our guiding principle is Working Together. Building Success. At Peoples Bank, we collaborate to help you achieve your career aspirations, just as we assist countless clients in reaching their financial objectives.

Peoples Bank stands as one of the largest financial institutions in the United States, operating full-service branches across multiple states. We also maintain Specialty Finance offices in various locations. As a community-focused bank, we are committed to enhancing the quality of life in our neighborhoods. The Peoples Bank Foundation has made significant contributions to local organizations, showcasing our dedication to community support.

We take pride in our national recognition for fostering a positive workplace culture:

  • American Banker Best Banks to Work For
  • Top Workplaces USA national award
  • Newsweek's America's Best Banks

At Peoples Bank, we recognize that life encompasses more than just work. We understand that a supportive work environment and comprehensive employee benefits can greatly enhance an associate's quality of life. Therefore, we strive to offer an attractive benefits package, including a retirement plan with employer matching, employee stock purchase options, and various educational assistance programs. For more details on our benefits, please visit our careers page.

Our associates are expected to embody the culture and values of our organization. This involves fostering a positive and collaborative work atmosphere, consistently acting with integrity and professionalism, and delivering exceptional customer service. Your success is our priority; thus, being dependable in your attendance and actively pursuing your performance goals will be essential to your contribution to the team's achievements and the organization's overall success.

Position Overview

This role is pivotal in delivering outstanding service to our clients while adhering to Peoples Bank policies. Responsibilities include opening deposit accounts, processing transactions, promoting bank products and services, assisting with customer inquiries, and resolving service-related issues. Additionally, you will identify further customer needs and refer them to the appropriate departments, playing a crucial role in helping the branch meet its objectives while providing top-tier customer service.

Key Responsibilities

  • Provide exceptional customer service with a friendly demeanor and a proactive approach.
  • Cultivate and maintain a strong customer base, addressing clients by name and responding promptly to inquiries.
  • Uphold confidentiality and trust in all customer interactions.
  • Engage with customers to identify their needs and refer them to the appropriate associates.
  • Maintain accurate balancing and error records, addressing discrepancies as needed.
  • Process deposits, ensuring accuracy in amounts and endorsements.
  • Adhere to operational standards related to security and compliance.
  • Complete required training on bank policies and procedures consistently.
  • Meet or exceed sales referral goals set by management, demonstrating a comprehensive understanding of our products and services.
  • Proactively seek solutions to customer issues, utilizing organizational resources effectively.
  • Conduct outreach to clients and prospects to achieve branch calling goals.
  • Undertake special projects as assigned.

Qualifications and Skills

  • High School Diploma or GED; one to two years of relevant experience or training, or an equivalent combination of education and experience.
  • Ability to thrive in a fast-paced environment with meticulous attention to detail.
  • Proficient in Microsoft Office Suite and general computer skills.
  • Strong verbal and written communication abilities.
  • Positive, professional demeanor with a collaborative spirit.
  • Reliable transportation is necessary.
  • Willingness to travel for training and meetings, including potential overnight stays.
  • Trustworthy and discreet behavior is essential in this position.

Essential Requirements

  • High School Diploma or GED; one month to two years of relevant experience or training, or an equivalent combination of education and experience.
  • Reliable transportation is required.
  • Ability to travel for training and meetings, including potential overnight stays.

  • Bank Teller

    5 days ago

    Zanesville, Ohio, United States Park National Full time

    Job SummaryAs a Bank Teller at Park National, you will be responsible for providing exceptional customer service to our clients. Your primary duties will include serving customers, processing transactions, and promoting the bank's products and services.Responsibilities Serve customers and prospective customers in a professional and courteous manner Process...

  • Customer Service Representative

    2 months ago

    Zanesville, Ohio, United States Peoples Bank Full time

    About Peoples BankPeoples Bank is a leading community bank dedicated to providing exceptional customer service and financial solutions to individuals and businesses. Our mission is to build long-term relationships with our customers and help them achieve their financial goals.Job PurposeThis position will play a vital role in delivering outstanding customer...

  • Customer Service Representative

    1 month ago

    Zanesville, Ohio, United States Scopeair Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Scopeair. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their questions, and resolving their issues in a timely and professional manner.ResponsibilitiesProvide a wide range of...

  • Customer Relationship Specialist I

    2 months ago

    Zanesville, Ohio, United States Peoples Bank Full time

    Shape Your Career with Us: Are you considering a career shift or embarking on a new journey with a thriving organization known for its exceptional workplace culture? You’ve come to the right place. Join us as we strive to become the Best Community Bank in America. Our guiding principle is Working Together. Building Success. By becoming a part of...

  • Customer Service Associate

    1 week ago

    Zanesville, Ohio, United States Family Dollar Full time

    Customer Service Representative Role at Family DollarAs a valued member of our retail team, you will be responsible for delivering exceptional customer service. Your key responsibilities will include greeting customers, assisting with merchandise selection, and completing cash register transactions. You will also be expected to answer questions regarding the...

  • Rural Carrier Associate

    1 week ago

    Zanesville, Ohio, United States US Postal Service Full time

    As a Rural Carrier Associate with the US Postal Service, you will be responsible for delivering mail and packages to customers along a designated rural route. Your duties will include:Operating a vehicle to transport mail and packagesProviding excellent customer service to customers on the routeEnsuring timely and efficient delivery of mail and packagesThe...

  • Rural Mail Carrier Associate

    4 weeks ago

    Zanesville, Ohio, United States US Postal Service Full time

    Job Summary: As a Rural Carrier Associate with the US Postal Service, you will be responsible for delivering mail and packages to customers along a designated rural route. This role requires a strong work ethic, attention to detail, and excellent customer service skills.Key Responsibilities:Deliver mail and packages to customers along a prescribed rural...

  • Food Service Associate

    2 weeks ago

    Zanesville, Ohio, United States Walmart Full time

    Walmart Maple Ave - Grocery Clerk / Deli / Bakery / Team Member / from $14 to $26-hr **Job Summary:** As a Fresh Food Associate at Walmart, you will be responsible for providing excellent customer service and ensuring high-quality products are available in our deli, bakery, meat, and other departments. **Key Responsibilities:** * Assist customers in...

  • Production Associate

    2 weeks ago

    Zanesville, Ohio, United States Economy Linen and Towel Service, Inc. Full time

    Job OpportunityWe are seeking a reliable and detail-oriented individual to join our team as a Production Associate at Economy Linen and Towel Service, Inc.Key Responsibilities:Work in a fast-paced production environmentMeet production goals and deadlinesCollaborate with team members to achieve common objectivesBenefits:Competitive hourly rate: $15.00 to...

  • Production Associate

    2 weeks ago

    Zanesville, Ohio, United States Economy Linen and Towel Service, Inc. Full time

    Job OpportunityWe are seeking a skilled and motivated individual to join our team as a Production Associate at Economy Linen and Towel Service, Inc.Key Responsibilities:Work in a fast-paced production environmentMeet production targets and deadlinesCollaborate with team members to achieve common goalsParticipate in training and development...

  • Retail Cashier

    1 week ago

    Zanesville, Ohio, United States Love's Travel Stops & Country Stores Full time

    Customer Service Cashier - Retail Store AssociateWelcome to Love's, where people are the heart of our success. As a retail cashier, you will have the opportunity to interact with customers from all over, making their travels and their day better. You will be responsible for providing excellent customer service, operating the point of sale system, and...

  • Customer Service Representative

    1 week ago

    Zanesville, Ohio, United States Shrivers Compounding Pharmacy Full time

    Job Title: Customer Service SpecialistJob Summary: We are seeking a highly skilled Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our customers, responding to customer inquiries, and resolving customer complaints in a professional and courteous manner.Key...

  • Customer Service Representative

    2 weeks ago

    Zanesville, Ohio, United States Shrivers Compounding Pharmacy Full time

    Job Title: Customer Service SpecialistDepartment: SalesJob Summary: We are seeking a highly skilled and customer-focused individual to join our sales team as a Customer Service Specialist. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and driving sales growth.Key...

  • Customer Service Representative

    3 weeks ago

    Zanesville, Ohio, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC - 1710 East PikeAbout the Role:We are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide...

  • Customer Service Representative

    4 weeks ago

    Zanesville, Ohio, United States Domino's Pizza LLC Full time

    Job DescriptionJob Title: Delivery DriverJob Summary: We are seeking a reliable and customer-focused Delivery Driver to join our team at Domino's Pizza LLC. As a Delivery Driver, you will be responsible for safely delivering our products to customers in all sorts of weather, while providing exceptional service and ensuring a positive experience for our...

  • Customer Service Representative

    1 month ago

    Zanesville, Ohio, United States Domino's Pizza LLC Full time

    Job DescriptionAt Domino's Pizza LLC, we're looking for a talented Customer Service Representative to join our team!Key Responsibilities:Provide exceptional customer service to our valued customers in person and over the phone.Prepare and maintain a clean and organized work environment.Process telephone orders accurately and efficiently.Stock ingredients and...

  • Customer Service Representative

    3 weeks ago

    Zanesville, Ohio, United States Pizza Hut Full time

    Pizza Hut Customer Service Representative Job DescriptionWe're looking for fun and friendly individuals to serve America's Favorite Pizza to our customers.Key Responsibilities:Provide exceptional customer service and ensure a positive dining experience.Work effectively as part of a team to achieve sales and customer satisfaction goals.Operate a cash...

  • Customer Service Representative

    2 months ago

    Zanesville, Ohio, United States Love's Travel Stops & Country Stores Full time

    About UsAt Love's Travel Stops & Country Stores, we're passionate about providing exceptional customer experiences and helping our team members grow. Our values of respect and inclusion drive our culture, and we're committed to creating a welcoming environment for all.Job SummaryWe're seeking a Customer Service Representative to join our retail team. As a...

  • Customer Service Representative

    1 week ago

    Zanesville, Ohio, United States Domino's Pizza LLC Full time

    Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional service to our customers in person and over the phone. Your primary goal will be to ensure that every customer leaves our store satisfied with their experience.Key ResponsibilitiesPrepare and maintain a clean and organized workspace,...

  • Customer Service Representative

    4 weeks ago

    Zanesville, Ohio, United States InnVite Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at InnVite Hospitality.Key ResponsibilitiesProvide exceptional customer service to guests, ensuring a positive and memorable experience.Manage check-in and check-out processes, including room assignments and key...