Customer Relationship Specialist

3 days ago


North Wales, Pennsylvania, United States Citizens Full time
Unlock Your Potential as a Customer Relationship Specialist

Are you a people person with a passion for helping others? Do you enjoy building strong relationships and providing expert advice to customers? If so, we have an exciting opportunity for you to join our team as a Customer Relationship Specialist at Citizens.

About the Role

As a Customer Relationship Specialist, you will be the face of our branch, dedicated to getting to know our customers and building lasting relationships by providing trusted advice. You will work closely with customers to understand their financial goals and recommend tailored solutions to help them achieve their objectives. This may include planning for the future, buying a home, or opening a new credit card.

Your Key Responsibilities

* Provide expert advice and guidance to customers on their financial needs and goals
* Build strong relationships with customers through regular communication and follow-up
* Collaborate with colleagues in Wealth Management, Mortgage, and Business Banking to provide comprehensive financial solutions
* Identify opportunities to introduce customers to digital and mobile-first ways to handle banking transactions

What You'll Get

* Meaningful work and relationships: You'll help customers with important financial decisions that impact their lives
* Colleagues and leadership who listen to your ideas and feedback
* Commitment to community: Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually
* Career opportunities, rewards, and upskilling: See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning, and development resources
* Exceptional benefits: Receive comprehensive health care coverage, including medical, dental, and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more

Requirements

* High School degree or GED required
* 2 years of sales and customer service experience, demonstrating an ability to meet or exceed goals
* Ability to effectively ask questions and identify needs to improve the customer relationship
* Proven success with building relationships, and recommending and referring products and services through in-person and phone interactions
* Demonstrated skills in using digital technology to support the delivery of business goals
* Aptitude to problem solve and provide solutions to customer issues
* Recognized ability to strengthen relationships with teammates, business partners, and specialists through collaboration
* Self-motivated, confident, and ability to multitask effectively
* Ability to work branch hours, which can include weekends and evenings
* Meet and comply with all requirements set forth in the SAFE Act, including, but not limited to, successful completion of the pre-employment screening checks and obtaining a unique identifier from the NMLS
* Completion of a video interview assessment as part of the application

How to Prepare

Set aside 30-45 minutes for the self-guided assessment that includes questions and games. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions, with 1 minute to prepare, 3 minutes to respond, and 1 opportunity to re-record. Share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, allowing our recruiters to review your application and advise you of next steps quickly.

Preferred Skills/Experience

* 1 year cash handling experience

Work Schedule

Varies with branch needs and may include weekends and evenings.
  • Sales Representative

    2 weeks ago


    North Wales, Pennsylvania, United States Acosta Group Full time

    Sales Specialist OpportunityWe are seeking a highly motivated and customer-focused Sales Specialist to join our team at Acosta Group. As a Sales Specialist, you will be responsible for promoting Sonos products and providing exceptional customer service to our clients.Key Responsibilities:Develop and execute sales strategies to meet program objectives and...


  • North Wales, Pennsylvania, United States Acosta Group Full time

    Sales Specialist OpportunityWe are seeking a highly motivated and customer-focused Sales Specialist to join our team at Acosta Group. As a Sales Specialist, you will be responsible for promoting Sonos products and providing exceptional customer service to our clients.Key Responsibilities:Develop and execute sales strategies to meet program objectives and...


  • North Wales, Pennsylvania, United States Acosta Group Full time

    Sales Specialist OpportunityWe are seeking a highly motivated and customer-focused Sales Specialist to join our team at Best Buy in North Wales, PA. As a Sales Specialist, you will be responsible for showcasing Sonos products and providing exceptional customer service to drive sales and meet business objectives.Key Responsibilities:Develop and maintain a...

  • Contract Specialist

    2 weeks ago


    North Wales, Pennsylvania, United States Collabera Full time

    About the RoleThe Collabera Contracting Team is seeking a highly skilled Contract Specialist to assist with all activities related to Contracting with Customers to purchase Data within the Contracting & Governance team.Key ResponsibilitiesManage the execution and scope changes for Customer data contracts ensuring contract language aligns with standardsManage...

  • Sales Associate

    2 days ago


    North Wales, Pennsylvania, United States Carter'sOshKosh Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Carters/OshKosh. As a Sales Associate, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive shopping experience.Key ResponsibilitiesWelcome customers with a warm greeting and provide assistance with...


  • North Wales, Pennsylvania, United States Jobot Full time

    Job SummaryJobot is seeking a skilled Cost Estimator Specialist to drive precision in custom machining and fabrication with competitive pay and comprehensive benefits.About UsJobot is a leading provider in custom machining and fabrication, delivering precision-crafted solutions to meet our customers' unique specifications. Our commitment to quality and...


  • North Wales, Pennsylvania, United States Wesourcehit, LLC Full time

    Job Title: Field Service EngineerWesourcehit, LLC is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for installing, maintaining, and repairing roller compaction, granulation, and size reduction equipment throughout North and South America.Key Responsibilities:On-Site Technical Support:...


  • North Wales, Pennsylvania, United States ActionLink Full time

    Unlock Your Sales PotentialAre you a sales enthusiast looking for a new challenge? Do you have a passion for consumer technology and a knack for building relationships? We're seeking a highly motivated Sales Specialist to join our team at ActionLink, a leading retail and marketing agency.Key Responsibilities:Represent Sonos, a leading audio technology brand,...


  • North Wales, Pennsylvania, United States Acosta Group Full time

    Unlock Your Sales PotentialAs a Sales Specialist with Acosta Group, you will be the face of Sonos, showcasing their innovative home audio products to customers at the Best Buy store in North Wales, PA. This seasonal part-time position requires enthusiasm, strong sales skills, and the ability to connect with people.Key Responsibilities:Serve as a dedicated...


  • North Wales, Pennsylvania, United States Banfield Full time

    About BanfieldBanfield Pet Hospital is a leading provider of preventive pet care, dedicated to delivering high-quality care and treatment to pets. Our mission is to create a better world for pets, and we're looking for a skilled Credentialed Veterinary Technician to join our team.Job SummaryWe're seeking a compassionate and detail-oriented Veterinary...


  • North Wales, Pennsylvania, United States Banfield Full time

    About BanfieldBanfield Pet Hospital is a leading provider of preventive pet care, dedicated to delivering high-quality care and treatment to pets. Our mission is to create a better world for pets, and we're looking for a skilled Credentialed Veterinary Technician to join our team.Job SummaryWe're seeking a compassionate and detail-oriented Veterinary...

  • Account Manager

    4 weeks ago


    North Wales, Pennsylvania, United States NSI INDUSTRIES Full time

    Job Title: Account ManagerNSI Industries is seeking a highly motivated and experienced Account Manager to join our Datacenter Sales Team. As an Account Manager, you will be responsible for meeting or exceeding sales goals in assigned territories, building and maintaining positive relationships with customers, and staying up-to-date on industry competitors,...


  • North Wales, Pennsylvania, United States Talbots Full time

    Job SummaryWe are seeking a highly motivated and fashion-forward Sales Associate Key to join our team at Talbots. As a Sales Associate Key, you will be responsible for providing exceptional customer service, driving sales, and building strong relationships with our customers.Key ResponsibilitiesProvide an exceptional customer experience by offering...


  • North Wales, Pennsylvania, United States HomeSense Full time

    {"h2": "Merchandising Associate Role at HomeSense", "p": "At HomeSense, we're always looking for talented individuals to join our team as Merchandising Associates. As a key member of our retail operations team, you'll play a vital role in creating an exceptional customer experience and driving sales growth. In this role, you'll be responsible for executing...

  • Sales Associate

    2 days ago


    North Wales, Pennsylvania, United States Luxottica Retail North America Inc. Full time

    About the RoleWe are seeking a Sales Associate to join our team at Sunglass Hut. As a Sales Associate, you will be responsible for providing an exceptional customer experience, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesConsistently deliver sales plan and company objectives through cultivating new and existing...


  • North Wales, Pennsylvania, United States Asurion Full time

    Unlock Your Potential as a Retail Sales TechnicianAre you passionate about helping others and staying up-to-date with the latest technology trends? As a Retail Sales Technician at Asurion, you'll have the opportunity to make a real impact in the lives of our customers.About the RoleWe're seeking a highly motivated and customer-focused individual to join our...


  • North Wales, Pennsylvania, United States Asurion Full time

    Unlock Your Potential as a Retail Sales TechnicianAt Asurion, we're on a mission to empower our customers to get the most out of their devices and appliances. As a Retail Sales Technician, you'll play a critical role in delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Provide technical expertise and troubleshoot...


  • North Wales, Pennsylvania, United States Jobot Full time

    About the RoleWe are seeking a skilled Cost Estimator to join our team at Jobot. As a Cost Estimator, you will play a crucial role in driving precision in custom machining and fabrication with competitive pay and comprehensive benefits.Key ResponsibilitiesRead customer-supplied drawings and define processes to meet specifications.Determine and sequence work...


  • North Wales, Pennsylvania, United States Jobot Full time

    About the JobWe are a leading provider in custom machining and fabrication, delivering precision-crafted solutions to meet our customers' unique specifications. Our commitment to quality and innovation has made us a trusted partner in the industry for over five years.Job SummaryWe are seeking a skilled Cost Estimator to join our team. As a Cost Estimator,...


  • North Wales, Pennsylvania, United States Talbots Full time

    Job Opportunity at TalbotsWe are seeking a highly motivated and fashion-conscious individual to join our team as a Retail Sales Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.Key Responsibilities:Provide personalized...