Retail Sales Specialist

4 weeks ago


North Wales, Pennsylvania, United States Asurion Full time
Unlock Your Potential as a Retail Sales Technician

Are you passionate about helping others and staying up-to-date with the latest technology trends? As a Retail Sales Technician at Asurion, you'll have the opportunity to make a real impact in the lives of our customers.

About the Role

We're seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Technician. In this role, you'll be responsible for providing exceptional customer service, troubleshooting and repairing electronic devices, and selling Asurion's Connected Home products.

Key Responsibilities
  • Provide technical expertise and repair customer electronic devices
  • Enhance customer experience through our 'serve, solve, and sell' method
  • Be the face of Asurion and deliver award-winning, personalized customer experiences
  • Achieve sales goals and efficiently multitask in a dynamic retail environment
  • Partner with cross-functional teams to deliver programs and processes
What We Offer
  • Ongoing training and skills development
  • Competitive hourly pay and benefits
  • Career growth opportunities based on your interests
  • Skills development and hands-on training
Requirements
  • 1+ years of customer service/retail sales experience
  • 6+ months of experience with product service support or electronics troubleshooting (preferred)
  • Basic knowledge of mobile devices and operating systems
  • Ability to work a flexible retail schedule
  • A passing background check (criminal and drug test)

We're committed to creating a positive and inclusive work environment that supports the growth and development of our employees. If you're passionate about technology and customer service, we encourage you to apply for this exciting opportunity.



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