Assistant Parts Operations Manager

6 days ago


East Longmeadow, Massachusetts, United States Maybury Material Handling Full time

Maybury Material Handling is seeking a highly skilled and experienced professional to fill the role of Assistant Parts Manager. This position is a key part of our team and will play a crucial role in ensuring the success of our Parts Department.

Key Responsibilities:
  • Inventory Management: Oversee the physical inventory for our various parts locations to ensure accuracy and monitor parts inventory levels. Approve changes as needed to maintain optimal inventory levels.
  • Process Improvement: Identify, develop, and implement process improvements to optimize efficiency, minimize errors, and achieve departmental goals.
  • Customer Service: Act as the primary resource to the Parts Department staff, other Maybury personnel, and external parties to address and resolve parts-related issues and answer questions.
  • Return Process Management: Oversee the core return process and the weekly parts warranty return process to ensure adherence to established policies and timelines.
  • Vendor Management: Maintain standard part pricing structures in our systems for our parts vendors; update information as necessary to ensure it is accurate.
  • Special Projects: Work on special projects as requested and perform other supporting duties such as providing backup coverage for the Parts Manager and other Parts staff members.
Requirements:
  • Education: High School diploma or equivalent and at least 3 years of related experience.
  • Leadership Experience: Strong leadership experience or abilities are essential; must think strategically and be process improvement-minded as well as possess effective written and verbal communication skills; and have strong organizational and follow-through skills.
  • Technical Skills: Intermediate skills in Microsoft Word, Excel, and Outlook required.


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