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Technical Field Specialist

2 months ago

Nashville, Tennessee, United States Loram Full time

Job Title: Technical Field Specialist

Overview: We are in search of a Technical Field Specialist dedicated to delivering expert technical support to our clients globally. This role will encompass managing field operations assessments and ensuring that client requirements are fulfilled while minimizing interruptions to their regular activities.

Primary Responsibilities:

  • Offer technical guidance and support to clients regarding warranty issues and equipment functionality.
  • Oversee projects that involve programming, electrical, and hydraulic tasks.
  • Conduct training and assess the performance of Field Technicians.
  • Diagnose and rectify machine control systems to enhance equipment availability.
  • Develop and present training programs for both internal and external stakeholders.
  • Evaluate key performance metrics and suggest design modifications to boost efficiency and safety.

Qualifications:

  • Associate's Degree in Automation, Fluid Power, Electronics, Robotics, Computer Science, or a related discipline.
  • Minimum of 5 years of experience in PLC and HMI software development and troubleshooting.
  • Extensive knowledge of electrical, hydraulic, and pneumatic systems.
  • Maintain necessary certifications.

Work Environment:

  • Combination of office work and physical tasks, including occasional lifting of up to 30 lbs, with travel requirements reaching up to 70%, including international destinations.
  • Capability to operate in demanding conditions during equipment evaluations.

Loram is committed to providing equal employment opportunities and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, or any other protected status as defined by applicable law.