Technical Support Specialist

6 days ago


Nashville, Tennessee, United States Vanderbilt University Full time
About the Role

Vanderbilt University is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to our faculty, staff, and students. This is a unique opportunity to work in a dynamic and fast-paced environment, where you will have the chance to make a real impact on the success of our community.

Key Responsibilities
  • Provide technical support and assistance to faculty, staff, and students
  • Troubleshoot and resolve technical issues related to computer hardware, software, and networks
  • Install, configure, and maintain computer systems and software
  • Develop and implement technical solutions to improve the efficiency and effectiveness of our systems
  • Collaborate with other teams to ensure seamless integration of technical services
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Minimum 2 years of experience in technical support or a related field
  • Excellent problem-solving and communication skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Knowledge of computer hardware, software, and networks
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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