Customer Service Associate
1 day ago
Jackson Hewitt
**Job Summary:**
As a Contact Center Representative at Jackson Hewitt, you will be responsible for providing exceptional customer service and support to clients.
**Key Responsibilities:**
* Respond to client inquiries and resolve issues in a timely and efficient manner
* Utilize software and tools to document customer records and cases
* Collaborate with team members to ensure seamless customer support
* Stay up-to-date with product and service information to provide accurate solutions
* Meet or exceed performance metrics and quality standards
**What We Offer:**
* Competitive compensation and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
**Requirements:**
* High school diploma or equivalent required
* 1-2 years of customer service experience preferred
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment
**About Jackson Hewitt:**
Jackson Hewitt is a leading provider of tax preparation and financial services. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients.
**Equal Opportunity Employer:**
Jackson Hewitt is an equal opportunity employer and welcomes applications from diverse candidates.
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