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Capital Markets Liaison

2 months ago

Charlotte, North Carolina, United States Barings Full time

Company Overview

At Barings, we prioritize the growth and development of our associates as much as we do for our clients. We value dedication, integrity, and strong communication skills, recognizing those who excel in their roles and contribute positively to our team.

Position Summary

Barings is on the lookout for an Associate to join our Global Investor Relations Team based in Charlotte. This role is essential to our U.S. team and will involve close collaboration with colleagues in international offices. The selected candidate will manage daily Investor Relations activities, engage with clients and internal teams, and work on enhancing the overall Client experience.

Key Responsibilities

  • Coordinate with various Transfer Agents, participate in regular service review meetings, address escalated issues, and ensure compliance with SLAs and KPIs.
  • Handle dealing, settlement, registration, and waiver inquiries from Transfer Agent partners, ensuring adherence to market standards.
  • Manage Capital activities, including subscriptions, redemptions, transfers, and non-financial tasks such as new investor setups and data maintenance.
  • Collaborate with Transfer Agents to resolve AML Customer Due Diligence issues and conduct annual reviews.
  • Respond to requests from Distributors and Data Vendors for accurate completion of fund data templates within specified timelines.
  • Foster professional relationships with colleagues across departments such as Portfolio Management, Compliance, and Client Onboarding.
  • Support new client onboarding processes across the Retail/Wealth channel, ensuring a seamless Client experience.

Qualifications

  • Minimum of 1 year of experience in asset management, transfer agency, or banking, specifically in an Investor Relations capacity.
  • Strong client-focused mindset and exceptional interpersonal skills.
  • Experience in the Wealth/Retail sector, particularly with RIAs and custodians, is advantageous.
  • Ability to thrive under pressure, manage multiple tasks, and respond to various inquiries from clients and colleagues.
  • Proficiency in Microsoft Office Suite.

Benefits

Barings offers a comprehensive benefits package, including:

  • Medical, Dental, and Vision Coverage
  • 401(k) Plan with Company Match
  • Employee Assistance Program
  • Paid Time Off and Leave of Absences
  • Education Assistance Program

We are an Equal Employment Opportunity employer and welcome applications from all qualified individuals.