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Receptionist and Cash Handling Associate

2 months ago

State College, Pennsylvania, United States Higheredmilitary Full time

Guest Services Host/Cashier

We are looking for dedicated individuals to join our team in a part-time capacity as a Host/Cashier. This role is essential in providing exceptional service to our guests and ensuring a pleasant experience at our establishment.

Key Responsibilities:

  • Deliver outstanding service while interacting with a diverse clientele.
  • Welcome and seat guests according to their preferences and reservation details, ensuring an organized flow for our servers.
  • Maintain awareness of ongoing shift activities to enhance guest experience.
  • Handle phone inquiries, assist guests with reservations, and take orders for room service.
  • Address common guest inquiries and needs, or direct them to the appropriate departments when necessary.
  • Process various financial transactions accurately and manage inventory levels.
  • Utilize various equipment and computer systems effectively.
  • Report any unusual circumstances or concerns to management promptly.
  • Provide general administrative support to the restaurant operations.

This position requires a strong focus on guest satisfaction, excellent communication skills, and the ability to work efficiently on your feet for extended periods. Flexibility in work hours, including weekends and holidays, is essential.

We are committed to fostering a diverse and inclusive environment, valuing each individual's unique contributions and promoting a culture of respect and support.