Housekeeping Associate

1 week ago


State College, Pennsylvania, United States Shaner Hotel Group Full time
Job Summary

As a Housekeeping Associate with Shaner Hotel Group, you will be responsible for ensuring the highest standards of cleanliness and quality in our hotel rooms. This role requires a flexible schedule, including weekends, holidays, and varied shifts. You will be the face of our hotel, handling guest complaints and ensuring guest satisfaction.

Key Responsibilities

Clean and service assigned guest rooms by category priority according to franchise and hotel standards.
Maintain standards of quality and cleanliness throughout daily assignments.
Handle guest complaints and ensure guest satisfaction.
Observes all house and safety rules, housekeeping room procedures, and security procedures.
Return and restock cart at end of shift.
Complete additional deep cleaning/seasonal cleaning functions as scheduled.

Requirements

Minimum one year cleaning experience; previous hotel experience preferred.
Knowledge of proper chemical handling.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

About Shaner Hotel Group

Shaner Hotel Group is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. We partner with top Hospitality Brands and provide a variety of services for investors, hotel owners, and brands. Our current portfolio consists of over 65 full-service, select-service, extended-stay, and resort properties with more than 7,500 rooms in 14 states and four countries.

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